blocks not saving

  • Resolved dcmcelligott

    (@dcmcelligott)


    2 years, 4 months ago

    This is the oddest issue I’ve ever had. I tested this plugin on our staging website and it worked perfectly right out the gate. I reinstall it on the live website and nothing but issues.

    First issue was it wouldn’t switch over to the 2.0 version, it would just reload the 1.0 dashboard. After a week or so it randomly decided to switch over.

    Now I can’t save any blocks, I create a test block and when I hit save or add option it flash reloads and goes back to a blank block dashboard.

    Tried reinstalling to no avail. Also moving the live site over to a fresh staging site with no changes it works great on the staging site….

Viewing 9 replies - 1 through 9 (of 9 total)
  • Plugin Support Alessio Torrisi

    (@alessio91)

    Hi there,
    can you try the plugin with only WordPress and latest version of WooCommerce active?
    Can you check if any js error is in console?

    Thread Starter dcmcelligott

    (@dcmcelligott)

    no Js errors showing in console. But I’ve ran it perfectly fine in staging with all plugins active and same versions of wordpress and woocommerce even out dated versions.

    Thread Starter dcmcelligott

    (@dcmcelligott)

    Not sure what else to do, I tried deleting the database files manually and deleting the plugin folder from the server just to get a fresh install. Now nothing is saving to the database, the plugin is somehow still retaining settings (Under style I had it at H6) so it’s storing these somewhere. Also I noticed the switch to version 1.0 button is no longer showing.

    I don’t know how to get it to fully uninstall so I can get a fresh install.

    Thread Starter dcmcelligott

    (@dcmcelligott)

    The difference I found is the block id is saving as 0 instead of 1 on a fresh build
    https://www.awesomescreenshot.com/image/34382086?key=d439ebc90851150d2b933cd39fd5c2d9

    How can I fix this??? Re-installing isn’t working

    Thread Starter dcmcelligott

    (@dcmcelligott)

    I guess I don’t get any follow-ups on this???

    Thread Starter dcmcelligott

    (@dcmcelligott)

    I fixed this issue finally, with no help from support and I didn’t want to spend money on the premium just for support.

    My issue as I found out was I didn’t have all of the tables in the database, and apparently uninstalling and re-installing the plugin wasn’t rebuilding the tables. I deleted all of the Yith tables but the plugin still wouldn’t recreate them for whatever reason.

    I created a staging site with a blank wordpress, woocommerce, and Yith and created a single block. From there I went into the database and noticed I had 2 missing tables, there should be 4 tables total.
    _yith_wapo_addons
    _yith_wapo_blocks
    _yith_wapo_types
    _yith_wapo_meta

    I only had the types and meta ones. I exported and imported the addons and block tables to my production site and renamed them to that database name and it worked right away.

    Hi, I am having the same issue in the staging site it worked perfectly. After migration, installing and uninstalling several times, I can’t create any blocks.

    Thread Starter dcmcelligott

    (@dcmcelligott)

    @alexlintermanns Check your database in phpmyadmin for the 4 sections I mentioned above. If those are in there you may have a different issue, if not the plugin won’t re-create them for whatever reason so you’ll need to add them manually.

    @dcmcelligott Thank you! It also worked through the SQL, I exported the _yith tables from my staging site and imported them into my live site SQL and now it shows correctly.

    _yith_wapo_addons
    _yith_wapo_blocks
    _yith_wapo_meta

Viewing 9 replies - 1 through 9 (of 9 total)
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