• Resolved greenlifegroup

    (@greenlifegroup)


    hello I just install the renovater theme and when I open the editor site it does not show any of the blocks only the buttons, i can not change the text or anything I just get to edit the header and the footer anythin in between I can not see it whith the editor but when I save it and go to view it shows everything

    The page I need help with: [log in to see the link]

Viewing 15 replies - 1 through 15 (of 17 total)
  • Pradnya

    (@pradnyajegstudio)

    Hi @greenlifegroup

    Do you use any plugin other than Gutenverse on your site? If so, please try to deactivate them one by one to investigate if there is any plugin causing a conflict.

    Thread Starter greenlifegroup

    (@greenlifegroup)

    Hi, I already try that, I uninstall all other plugins, so the only one working is that one

    Pradnya

    (@pradnyajegstudio)

    Please try to look at the browser console. Is there any error?

    If you use Chrome base browser. On your editor, do right-click and select inspect. Then select the console tab.

    Thread Starter greenlifegroup

    (@greenlifegroup)

    Failed to load resource: the server responded with a status of 404 (Not Found)
    1iphone-mobile-person-model-spring-phone-513213-pxhere.com.webp:1 Failed to load resource: the server responded with a status of 404 (Not Found)
    DevTools failed to load source map: Could not load content for chrome-extension://gighmmpiobklfepjocnamgkkbiglidom/browser-polyfill.js.map: System error: net::ERR_FILE_NOT_FOUND

    Thread Starter greenlifegroup

    (@greenlifegroup)

    thats what it says there

    Pradnya

    (@pradnyajegstudio)

    Could you copy your system status and write it here? It is available in Gutenverse > System Status dashboard. I need to replicate the issue on my side.

    Plugin Author Yoga

    (@yogajegstudio)

    Hi @greenlifegroup

    Could you send some screenshot of how the blocks look like inside the editor?
    Also you said you’ve uninstalled other plugins, may I know what are the plugins name?

    Thank you.

    Thread Starter greenlifegroup

    (@greenlifegroup)

    I dont remember the names of the other plugins,

    Thread Starter greenlifegroup

    (@greenlifegroup)

    this doesnt let me send screenshots

    Thread Starter greenlifegroup

    (@greenlifegroup)

    Thread Starter greenlifegroup

    (@greenlifegroup)

    I put all the screenshots in that link

    Pradnya

    (@pradnyajegstudio)

    Based on your screenshot, it seems the animation doesn’t load on the editor or something hides it. In this case, could you copy your block? This image shows how to copy the blocks.

    Thread Starter greenlifegroup

    (@greenlifegroup)

    what should I do after I copy the block? because I cant paste it here

    Plugin Author Yoga

    (@yogajegstudio)

    Hi @greenlifegroup

    If the blocks copied successfully, it should be able to be pasted here.
    If you concern about privacy, you can paste it into a text file and upload it into a place where you can delete it later.

    Thread Starter greenlifegroup

    (@greenlifegroup)

    then it is not copied correctly cause I couldn’d paste it here

Viewing 15 replies - 1 through 15 (of 17 total)
  • The topic ‘blocks not appearing when open the editor’ is closed to new replies.