Blocking IP Ranges not working

  • Resolved Mark A.

    (@mark-a)


    6 years, 10 months ago

    On WF 7.0.1 The button to block IP ranges is not responsive, as if it were greyed out. The cancel button next to it is responsive and when clicked closes the window for the blocking rule creation (expected behavior). IP range and “Block Reason” were specified.

Viewing 6 replies - 1 through 6 (of 6 total)

  • Hi,

    Have you correctly specified the IP range? Something like this:

    View post on imgur.com

    Hi @mark-a
    Could you please make sure that the IP range you entered there is valid? you can use this tool or provide me with the range to check, either here on the forums or by emailing it to me at “alaa [at] wordfence [dot] com”.

    Thanks.

    Thread Starter Mark A.

    (@mark-a)

    I believe the IP range was entered correctly, because it was selected automatically from within Wordfence (block network).

    View post on imgur.com

    Hi Mark,
    When you check the browser console while being on this page, can you see any JS error being reported there?

    Thanks.

    Thread Starter Mark A.

    (@mark-a)

    Honestly, I am not sure what happened here, but when I went to check the browser console (while I was on the blocking rule creation page), the blocking button suddenly worked (dark blue background). I guess we can close this thread then. However, in order to block a certain IP range in the new UI, one has to take an extra step and copy/paste the offending IP address in the IP Lookup tab, whereas before, one could simply click on the offending IP address and get directed to the IP info page directly. I wish we could have that back.

    Hi @mark-a,
    There is an easier way to do that, you can click on “RUN WHOIS” then click on “Block this network” as you can see in this screenshot.

    Thanks.

Viewing 6 replies - 1 through 6 (of 6 total)
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