blocking good bots

  • Resolved scruffy1

    (@scruffy1)


    4 years ago

    Hi Bill,

    For some reason SBB is blocking good bots as shown below.

    thanks Tracey

    qwant qwant.com Disabled 3
    qwant.com qwant.com Disabled 0
    Qwantify Qwantify Disabled 6

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Bill Minozzi

    (@sminozzi)

    Hi Tracey,

    Bots can be blocked by IP, string, user agent and other.

    Try to put them in the whitelist.
    Go to visitors table and click whitelist.

    cheers,
    Bill

    Thread Starter scruffy1

    (@scruffy1)

    Hi Bill,

    I did click whitelist IP and qwant is still getting blocked

    Thanks,

    Tracye

    Plugin Author Bill Minozzi

    (@sminozzi)

    Hi Tracye,

    Please, visit our support site:

    https://BillMinozzi.com/support/

    I need request more info but not here.

    Cheers,
    Bill

Viewing 3 replies - 1 through 3 (of 3 total)
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