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  • Plugin Contributor redsand

    (@redsand)

    Hi movisart,

    I have to ask, why would you post a negative review without even submitting a support request first?

    There is no code in the plugin that would block your site. There may be a configuration issue if you’re having trouble with it.

    Right on the main plugin page we have this notice:

    As with any JS/CSS minification & caching plugin, it’s important to test, test, test. Because of the type of plugin it is, this plugin may not work for every site out there, but that does not mean the plugin is broken. If you have any issues, please submit a support request so we can look into it and make it as compatible as possible for everyone.

    Please ask yourself this…When developers spend so much time developing free plugins for the WordPress community, is it really ok to post a 1 star review without making any reasonable effort to receive support? That’s simply not the right way to handle things.

    If you have an issue with something, submit a support request first, and give the author time to respond. We provide free support for our plugins…all you have to do is submit a support request at the WordPress Plugin Support Page. We provide some of the best support out there.

    You might want to take a moment to check out these two posts:

    I would ask that you reconsider your rating.

    – Scott

Viewing 1 replies (of 1 total)
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