• Resolved mbdireccion

    (@mbdireccion)


    Hi, I received an order from a cuestomer that had the domain of the email Black listed and when the shop tried to send him the “Processing” and “Completed” email, all the rest of my email sendings from the remitent email were blocked, the automatic emails from de the store and the manual from the client.

    Can you help me please?

    The page I need help with: [log in to see the link]

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  • Hi,

    Hi, I received an order from a cuestomer that had the domain of the email Black listed and when the shop tried to send him the “Processing” and “Completed” email, all the rest of my email sendings from the remitent email were blocked, the automatic emails from de the store and the manual from the client.

    Unfortunately we have no control over domains black listed and blocked email addresses. You need to speak to your host about this issue. They should be able to point you in the right direction.

    Thank you

    Thread Starter mbdireccion

    (@mbdireccion)

    Thanks

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