Blocked On First Login Using Correct Credentials

  • Resolved aliciad7

    (@aliciad7)


    2 years, 4 months ago

    For the past two days when I attempt to log in to my account I am told that I used the incorrect credentials and that I am now being logged out for X amount of hours. I have not been able to access my account since last night because I keep getting locked out. I wait the amount of time it says I’ll be locked out, use the correct credentials, and still not able to log in. I have seen other threads where it is suggested to add a piece of code to the pluggin, but I can not even get into my account to do this. Please advise.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Thread Starter aliciad7

    (@aliciad7)

    For reference these are the error codes in my debug section:

    REMOTE_ADDR = IP0
    HTTP_CF_CONNECTING_IP = IP1
    HTTP_X_FORWARDED_FOR = IP1

    Plugin Author WPChef

    (@wpchefgadget)

    This is due to incorrect REMOTE_ADDR value being reported by your web hosting provider. It’s a misconfiguration on their end. They are using Cloud Flare as a proxy and that’s where the issue lies. They need a fix for their web server for that.

    FYI,
    GoDaddy is giving your plugin a bad name. GoDaddy has baked your plug into their Managed WordPress Hosting. There are but a few configuration options and apparently none of the tech support people know how to fix this. There is also no way to disable the plugin that GoDaddy will admit too. Then there are the annoying update messages. As it is, I don’t want the free version, so upgrading isn’t going to happen.

    It is notable that GoDaddy recently updated their CDN.

Viewing 3 replies - 1 through 3 (of 3 total)
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