Blocked IP address – Help

  • I am the administrator of our web page at St Pauls Reformed in Newton NC
    This week I cannot access the web page for viewing or to make changes from our church office, the message I receive is that the ip addrss is blocked , Can you please unblock my ip address 24.196.197.181

    I can access it from home or any other locations.

    Thanks for you Help Donna

Viewing 4 replies - 1 through 4 (of 4 total)

  • www.remarpro.com does not block ip addresses.

    What has likely happened is that there has been several failed logins from your office, and a security plugin on your website has banned that IP, if you can login as a web administrator from another site you will be able to view the settings of your security plugin, and clear the ban there.

    On the other hand, apparently hosting providers sometimes ban IPs, in which case you should talk to your web hosting support.

    Thread Starter stpauls

    (@stpauls)

    Please direct me on how to find the security plug in. Our webpage is hosted by wordpress.

    Login to your WordPress as administrator.
    In the dashboard, on the left hand side, you will find PLUGINS > Installed Plugins

    You will see a list of plugins, the name will tell you which are security plugins, you will see a SETTINGS option beside them, this will give you a list of different options, browse through all of them.

    If you need further support it would help if you list the plugins you have.

    if RossMitchell method didn’t fix it (i also think might be itheme security plugin). check your .htaccess file, make sure there is no ip being block or restriction on wp-admin access.

    Default htaccess file should be

    # BEGIN WordPress

<IfModule mod_rewrite.c>
RewriteEngine On
RewriteBase /
RewriteCond %{REQUEST_FILENAME} !-f
RewriteCond %{REQUEST_FILENAME} !-d
RewriteRule . /index.php [L]
</IfModule>

# END WordPress
Viewing 4 replies - 1 through 4 (of 4 total)
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