Blocked by Upload Checker

This is being blocked by Security By CleanTalk!

We turned off [the Run the Upload Checker module for uploaded files] then uploaded the updated plugin. So something about the plugin called WooCommerce Gravity Forms Product Add-ons 3.5.4 is causing the security error and need to be changed to accept this plugin.

Hello @tolepaintbook.

As I understand it, you have now managed to install the WooCommerce Gravity Forms Product Add-ons plugin.

Please run a scan of your site (WordPress Admin Page → Settings → Security by CleanTalk → Malware Scanner → Perform Scan) and send the detected plugin files to us for analysis. This guide will help you: https://cleantalk.org/help/files-analysis.

Ok, I have scanned and it says it has sent it to you.

Regards,

Robert Davis

Thank you, Robert.

Please wait for the result. If the files are safe, our scanner will not trigger on them in the future unless they change.

Hi, we ran into the same issue with 2 downloaded plugins from print-on-demand providers. Was only possible after deactivating the upload checker option.

Hello @gfriedrich,

Please do the same, run a scan of your site (WordPress Admin Page → Settings → Security by CleanTalk → Malware Scanner → Perform Scan) and send the detected plugin files to us for analysis. This guide will help you:?https://cleantalk.org/help/files-analysis.

I ran the scan, no critical files, 359 suspicious files. They are all from well known plugins installed via the word press plugin page. Not the uploaded plugin. How can I send the scan results?

• This reply was modified 1 year, 1 month ago by gfriedrich.

Hello @gfriedrich,

Have you followed the guide that was linked earlier? Does it work for you?

Also, this guide might be helpful too:
https://cleantalk.org/help/scan-results

Hello.
We haven’t heard back from you in a few days, so I’m going to mark this topic as “resolved”.
If you have any further questions, you can start a new topic or contact us via our private Ticket System: https://cleantalk.org/my/support/open.