Blocked by GoDaddy

  • Resolved jansportw

    (@jansportw)


    2 years, 9 months ago

    Very thankful to see you opening this up to non-Siteground servers, however it appears that GoDaddy is blocking their wordpress users from installing this plugin

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support Delyan Delov

    (@delyandelov)

    Hi @jansportw,

    Could you please provide us with more details regarding the issue you are experiencing with our plugin so we can investigate the case further?

    Why do you think GoDaddy is blocking the installation? Could you please share with us your domain and the exact error message (if any) you are seeing?

    Best Regards,
    Delyan Delov

    Thread Starter jansportw

    (@jansportw)

    When I try to add it, the Install Now option is replaced by a notice that it isn’t allowed on the server (see linked screenshot)

    https://photos.app.goo.gl/uffYpU99a8JZFwvD9

    Plugin Support ivandzh

    (@ivandzh)

    Hello @jansportw,

    It appears that the restrictions are placed by your current hosting provider.

    We recommend getting in touch with them in order to verify if the block can be removed.

    Best regards,
    Ivan Dzhangozov

    Plugin Author Hristo Pandjarov

    (@hristo-sg)

    SiteGround Representative

    The plugin was blocked by GoDaddy because the SiteGround Optimizer plugin was not designed to work on any other hosting than SiteGround. The new version 7 makes it available and useful on other hosting companies. Please, contact your GoDaddy support and request from them to delist it from the block list. We will do our best to reach out to them and remove it from their blocked list.

Viewing 4 replies - 1 through 4 (of 4 total)
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