Block Editor not showing after upgrade to 1.7.6

  • Resolved pesibaja

    (@pesibaja)


    3 years, 10 months ago

    Hello,

    After updating to BetterDocs 1.7.6 I cannot longer see the Block Editor when adding a new doc. All I can see is a blank page instead of the editor.

    If I install the “Classic Editor” plugin and activate it, I can then see the classic editor. Going back to the block editor does not work.

    I have also disabled all plugins and switched to a default theme (twenty twenty for example) and just leaving BetterDocs enabled, and the problem persists.

    Opened my admin console in “Private Mode” does not work either.

    Restarted the Web Services in my server (just guessing), did not work either.

    What could be happening?

    Thanks and Regards,

    Pablo

Viewing 6 replies - 1 through 6 (of 6 total)
  • Thread Starter pesibaja

    (@pesibaja)

    Hello Team,

    Also uninstalled BetterDocs and installed it back.

    Furthermore, I installed the Gutenberg Editor 10.6.2 to see if there were any changes and also did not work.

    Regards.

    Thread Starter pesibaja

    (@pesibaja)

    I have found the problem. For some reason, when I disabled all plugins yesterday the problem did not go away, but today, I found the plugin who was conflicting with the Block Editor and deleted it. Then the Block Editor was back.

    Thanks.

    Plugin Support Abid Hasan

    (@abidhasan112)

    Hi @pesibaja ,

    Thanks for letting us know!
    May I know which plugin was conflicting with it?

    Thread Starter pesibaja

    (@pesibaja)

    Hello Abid,

    The plugin’s name is “Hybrid Composer” and it is a required plugin for the “Signflow” theme.

    I ended up deleting that theme and plugin.

    Regards

    Thread Starter pesibaja

    (@pesibaja)

    Another thing, it was also not working with BetterDocs 1.7.5, my post mentioned after an upgrade to 1.7.6 which was how I discovered the problem. However, I deployed a backup of my site with 1.7.5 and it was also not working.

    Plugin Support Abid Hasan

    (@abidhasan112)

    Hi @pesibaja ,

    In that case, you can contact with Hybrid Composer support if they have any specific setting for the Custom Post Type (ie. Docs).

    Thank you!

Viewing 6 replies - 1 through 6 (of 6 total)
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