Block being able to change fields at checkout

  • Resolved ibl92

    (@isabella92)


    1 month ago

    Hello!

    We are launching a new site for resellers. On the site we have activated the my account-functionality.

    I have a customer, customer A. A has an account. All account information is filled in, like email adress, name, adress etc. When A goes to /checkout the forms are autofilled with this information which is great. However, I can also edit any of the fields at this stage.

    This is my issue: If I edit any of the fields at this stage, then I go to make a new order, this new information in the field stays and overrides the account information. I do not want this.

    My question is: How can I make sure that the information at checkout ALWAYS matches the account information?
    I don’t want A to be able to change anything at checkout. If he wants to change anything, he has to do it via /my-account.

    Thanks for your help!

    Best regards,

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Reynier C. (woo-hc)

    (@reynierc)

    Hi @isabella92 ,

    Congratulations on launching your new site for resellers, that’s exciting!

    Just to make sure I get this right, could you please confirm if you have the admin role for this site? Also, if you could send over a screenshot or a video of what you’re you’re experiencing during checkout, that’d be very helpful.

    For video, you may use https://loom.com or https://www.awesomescreenshot.com/. You can use snipboard.io?to take a screenshot. This will generate a link that can be pasted directly into your response here.

    Looking forward to your response.

    Plugin Support Feten L. a11n

    (@fetenlakhal)

    Hi there, it’s been a little while since we last heard from you. I’ll mark this as resolved for now, but please don’t hesitate to get back in touch when you’re ready.

Viewing 2 replies - 1 through 2 (of 2 total)
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