Bloating turned bait and switch;

Sorry to say that I am now looking at alternatives to Jetpack as it looks to be going the way of Adobe and many other tech firms. Whatever move fast and break things business graduate focused on revenue has taken recent steps has soured the tech for me and the non-profit community education project I run. Even the ‘free’ version has now created a situation where the visitor statistics are next to useless; I consider this a bait and switch tactic that has destroyed my/our trust in the management of some talented coders at Automatic. My chief concern is that I will not be able to effectively export all the data which belongs to the project before removing what has become a cumbersome and bloated plugin which seems to be a zero sum game in terms of server load. Thank goodness for the general WordPress ecology which means that there is a market of other options and opportunities for talent to produce alternatives enabling migration. To add to this, ‘the support’ I engaged is yet another rubbish flow chart ai automated response which cannot deal with non stock questions or slight difference – ai feels so gimmicky for the choss it produces. So, this is a review I am leaving to see if the customer message reaches the Jetpack management before we abandon ship and hope in what was a long and happy relationship with this plugin. Like Youtube management and Google management have u-turned on aggressive monetization strategies, there is the hope that Automatic will do a rethink; if not, it is a case of abandon ship. This will become another average-to-ugghh technology on the market which noob’s turn to or those who use sledgehammers to crack nuts (i.e. pay for more server resources and costs etc). This is an interesting time for tech economic ecology of the digital world where we will see management styles sink operations which have built up excellent reputations over time – rich pickings for those writing case studies. To recap, the last straw of affection for this plugin was with the crippling of visitors statistics leaving a useless free version for non-profits. Have a word with yourselves Jetpack, you were better than this.

Update: Finally got a response from support and they have enabled the statistics on the commerce free websites I developed and run. Im concerned that the process took so much knocking on the door but glad that someone answered. Still jittery about the shifting sands which have gone on so am doing my research to see if the monetisation disease has set in. Project managers – NB: badly planned and low marks for implementation. Ive moved the rating from one star up to three stars for the response I got.

• This topic was modified 3 months, 1 week ago by Alex Dunedin. Reason: Support responded to my legitimate request eventually