Blank white screen on website and some login problems

  • Resolved sherry_d

    (@sherry_d)


    13 years, 6 months ago

    I have been having problems login to my site.

    After entering my login detail I was getting not found 404 error. I tried fixing it by renaming my plugin folder as I had read this could be the issue. It didnt work, I then deleted my current them hoping it would revert to default theme incase it was my theme with fault but these action led me to getting a complete white blank site here https://wearewithyou.co.uk/

    Its now much worse that even when I try to login all I get is a google page that reads “Oops! This link appears to be broken”

    Please can you advise on what to do to get my website up and running again. Many thanks

Viewing 8 replies - 1 through 8 (of 8 total)

  • Looks like you have either a plugin or PHP error in your theme. Try deactivating any plugins and set your theme to TwentyTen.

    Thread Starter sherry_d

    (@sherry_d)

    Thanks for your reply but how do I set my theme to Twentyten? I cant access the dashboard thru wp-login. I can only access the themes folder through cpanel of my webhost.

    I have renamed the plugin folder to something else so I hope this has deactivated plugins

    I can only access the themes folder through cpanel of my webhost.

    Using that access rename your theme. That will force wp to open with the default theme.

    Thread Starter sherry_d

    (@sherry_d)

    I have renamed my theme but still no luck.

    Using ftp or by signing into your hosted account delete the wp-includes and wp-admin folder. DO NOT delete the wp-content folder.

    Download a fresh copy of wp. Unzip the wp-admin and wp-includes and upload them to the server.

    Thread Starter sherry_d

    (@sherry_d)

    I have added fresh wp-admin and includes but website is still down. What else can I do. I am getting a bit desperate now.

    Thread Starter sherry_d

    (@sherry_d)

    Can anyone help me please?

    or is there any way I can just retrieve my old posts so that I can install wordpress afresh.

    Thread Starter sherry_d

    (@sherry_d)

    Dont worry guys I have managed to sort it all out. Thanks

Viewing 8 replies - 1 through 8 (of 8 total)
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