Blank white page when viewing attachment

  • Resolved fullerscope

    (@fullerscope)


    4 years, 2 months ago

    Hi,

    I have downloaded and installed the plugin. I have set it up as instructed. Whenever I add an attachment (always PDF) and click the download button, the page opens to a blank page instead of showing the PDF. I have tried a few different PDF’s but get the same result every time. Can you offer any advice please? Thank you.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Dotstore

    (@dots)

    Hello fullerscope,

    Thanks for reaching out to us.

    As we discuss on our internal support system and your query get resolved.

    Please review it and let us know still you need any further assistance.

    Thanks,

    Thread Starter fullerscope

    (@fullerscope)

    Thank you so much for resolving this!

    Hitendra of the support team went above and beyond my expectations to help me resolve an issue in a very quick time; from response to resolution. I cannot say enough good things about Hitendra and the DotStore team. Many thanks for all of your help!

    Hi there,

    I have the same issue. How do I resolve this?

Viewing 3 replies - 1 through 3 (of 3 total)
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