Blank White Heatmap Page

  • View post on imgur.com

    Dear Support,

    I ran a heatmap and it was working at first. Now, it’s only showing a blank white page. ive tried clearing cache and update the plugin. nothing worked. please assist.

    Thank you.

    The page I need help with: [log in to see the link]

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  • Plugin Author David Aguilera

    (@davilera)

    Hi! I don’t know what could be amiss. Heatmaps are rendered in your browser using an iframe, so I’d need to take a closer look at your setup to understand what’s going on.

    Please contact us via email (support at nelio software dot com) and we’ll discuss how to proceed.

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