Blank when plugin active

  • Resolved B. Anders

    (@basic777)


    3 months ago

    Hi, just been testing with this plugin (+ Members Plugin) to make some discounts based on role.

    The moment I activate the Plugin, the Homepage is blank and the shop page shows only a few products.
    Tried switching to default theme and got critical error without recovery mail.

    Managed to disable the plugin and now the site loads.
    But something is seriously wrong.

    Appreciate your input.
    BG

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author algol.plus

    (@algolplus)

    Hi

    We need to know exact error message.
    Could you visit >WooCommerce>Status>Logs and review “fatal-error-xxx” for today ?

    Thread Starter B. Anders

    (@basic777)

    Thanks for the swift response.

    Just activated the plugin again and no fatal errors were created. The ones in the list are from testing earlier, before installing the plugin.

    Interesting: the debug window doesn’t show either.
    But I figured out the problem is only on pages that contain product loops (Home, Shop, Categories, etc); on the boring legal pages everything is ok and even the debug window shows up.
    Note: the site crashed earlier when I tried switching Themes with the plugin active. With Kadence Theme, the frontend is bust, but the backend seems ok.

    My strong guess is that your plugin clashes with Kadence Product Loops that are also dynamic.
    If you don’t pull some miracle, I’m forced to look for other options as we are short before publishing the site. Hope you can, the plugin seems awesome.

    May the force be with you,
    and thank you for your time.

    Best regards,
    BG

    Plugin Author algol.plus

    (@algolplus)

    hi BG

    I installed this theme and setup rule 20% https://snipboard.io/N1kiUl.jpg
    I don’t see any errors at category page https://snipboard.io/zyOneb.jpg

    >>But I figured out the problem is only on pages that contain product loops (Home, Shop, Categories, etc)

    Please, decribe your problem in details (using screenshots or video).
    You can submit ticket to https://algolplus.freshdesk.com/

    thanks ,Alex

    Thread Starter B. Anders

    (@basic777)

    Thanks, I’ll do that.
    I’m pretty certain it’s related to the dynamic product loops I made with Kadence.

    Cheers for the great support.

    Plugin Support thisisirene

    (@thisisirene)

    The problem was in the compatibility with the German Market plugin.

    The solution is that code:

    add_filter('adp_replace_variation_data_store', "__return_false");

    Mark this issue as resolved, feel free to create another one topic on the forum or write us directly to the helpdesk.

Viewing 5 replies - 1 through 5 (of 5 total)
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