• Resolved crkjl

    (@crkjl)


    Hello, when I activate cookiebot on my website, a white area appears with the year under the footer. If I disable the plugin, that area disappears.

    I’m using Avada theme.

    Regards
    Jose

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Richard

    (@rvcybot)

    Hi @crkjl,

    The white area is caused by the use of the document.write method. Due to how the auto blocker works, the output of that command is delayed, resulting in the output being added after the content of the page.

    Replacing document.write with a different method, like innerHTML should work.

    Thread Starter crkjl

    (@crkjl)

    Hi Richard, thank you very much for your help.
    I do not understand what I must change. Can you give me any clue?
    Regards
    Jose

    Plugin Support Richard

    (@rvcybot)

    Hi Jose,

    That’s difficult to say, since I can only see the result of how you’ve built your site in WordPress, not how this is done.

    The source code mentions something called “Fusion” which adds the footer. I’m not familiar with this plugin, but perhaps you can remove/replace the document.write method.
    Alternatively, you’d have to reach out to the author of the plugin and request they replace their method to output the date.
    It’s very minor and easy change, so I can’t imagine they would be unwilling to accommodate you.

Viewing 3 replies - 1 through 3 (of 3 total)
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