Blank space at the bottom
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Thanks for reaching out @hafaa10. I checked your site and indeed I do see a white banner placed on the footer of your site. From inspecting this banner, it looks to be a script placed not directly by Site Kit, however, it could be related to a privacy related configuration along with Consent Mode which is active within Site Kit, or from a tag added via Tag Manager (Site Kit can ensure a users Tag Managers snippet is placed on their site).
To troubleshoot this further, please share the following:
- Your Site Health information. You can use this form to share privately if preferred.??
- Does the same occur if you temporarily disable Consent Mode within Site Kit, or if you deactivate your cookie plugin?
Let me know if you have any questions with the above.
Hello James,
Thank you for the reply. I activated consent mode only today. So I can confirm it’s not the problem.Here are the website health informations :
` wp-core version: 6.5.2 site_language: fr_FR user_language: fr_FR timezone: +01:00 permalink: /%postname%/ https_status: true multisite: false user_registration: 0 blog_public: 1 default_comment_status: open environment_type: production user_count: 1 dotorg_communication: true wp-paths-sizes wordpress_path: /home/customer/www/paris-limousine-agency.fr/public_html wordpress_size: 62,65 Mo (65690351 bytes) uploads_path: /home/customer/www/paris-limousine-agency.fr/public_html/wp-content/uploads uploads_size: 39,56 Mo (41480495 bytes) themes_path: /home/customer/www/paris-limousine-agency.fr/public_html/wp-content/themes themes_size: 3,86 Mo (4052579 bytes) plugins_path: /home/customer/www/paris-limousine-agency.fr/public_html/wp-content/plugins plugins_size: 125,29 Mo (131380037 bytes) database_size: 52,34 Mo (54886400 bytes) total_size: 283,71 Mo (297489862 bytes) wp-active-theme name: Hello Elementor (hello-elementor) version: 3.0.1 author: L’équipe d’Elementor author_website: https://elementor.com/?utm_source=wp-themes&utm_campaign=author-uri&utm_medium=wp-dash parent_theme: none theme_features: core-block-patterns, widgets-block-editor, menus, post-thumbnails, automatic-feed-links, title-tag, html5, custom-logo, editor-style, align-wide, woocommerce, wc-product-gallery-zoom, wc-product-gallery-lightbox, wc-product-gallery-slider theme_path: /home/customer/www/paris-limousine-agency.fr/public_html/wp-content/themes/hello-elementor auto_update: Désactivé wp-themes-inactive (2) Hello Elementor Child: version: 1.0.1, author: Elementor Team, Mises à jour auto désactivées Twenty Twenty-Four: version: 1.1, author: L’équipe WordPress, Mises à jour auto désactivées wp-mu-plugins (1) ManageWP - Worker Loader: version: 1.0.0, author: GoDaddy wp-plugins-active (17) 301 Redirects: version: 2.75, author: WebFactory Ltd, Mises à jour auto désactivées Code Snippets: version: 3.6.4, author: Code Snippets Pro, Mises à jour auto désactivées CookieYes | GDPR Cookie Consent: version: 3.2.2, author: CookieYes, Mises à jour auto désactivées Duplicator: version: 1.5.9, author: Duplicator, Mises à jour auto désactivées EasyTaxiOffice: version: 1.12.0, author: EasyTaxiOffice, Mises à jour auto désactivées Elementor: version: 3.21.4, author: Elementor.com, Mises à jour auto désactivées Elementor Pro: version: 3.21.2, author: Elementor.com, Mises à jour auto désactivées FileBird Lite: version: 5.6.4, author: Ninja Team, Mises à jour auto désactivées ManageWP - Worker: version: 4.9.19, author: GoDaddy, Mises à jour auto désactivées Rank Math SEO with AI Best SEO Tools: version: 1.0.218, author: Rank Math, Mises à jour auto désactivées Security Optimizer: version: 1.4.13, author: SiteGround, Mises à jour auto désactivées Site Kit by Google: version: 1.126.0, author: Google, Mises à jour auto activées Speed Optimizer: version: 7.5.0, author: SiteGround, Mises à jour auto désactivées Widgets for Google Reviews: version: 11.8.3, author: Trustindex.io [email protected], Mises à jour auto désactivées WP Consent API: version: 1.0.7, author: RogierLankhorst, Mises à jour auto désactivées WPML Multilingual CMS: version: 4.4.12, author: OnTheGoSystems, Mises à jour auto désactivées Yoast Duplicate Post: version: 4.5, author: Enrico Battocchi & Team Yoast, Mises à jour auto désactivées code-snippets (1) snippet-5: name: Footer copyright, scope: global, modified: 2024-05-07 15:34:32 wp-media image_editor: WP_Image_Editor_GD imagick_module_version: Non disponible imagemagick_version: Non disponible imagick_version: Non disponible file_uploads: 1 post_max_size: 256M upload_max_filesize: 256M max_effective_size: 256 Mo max_file_uploads: 20 gd_version: 2.3.3 gd_formats: GIF, JPEG, PNG, WebP, BMP, XPM ghostscript_version: 10.02.1 wp-server server_architecture: Linux 6.6.21-MCIclouder470 x86_64 httpd_software: Apache php_version: 7.4.33 64bit php_sapi: apache2handler max_input_variables: 3000 time_limit: 120 memory_limit: 768M max_input_time: 120 upload_max_filesize: 256M php_post_max_size: 256M curl_version: 8.2.1 OpenSSL/3.1.1 suhosin: false imagick_availability: false pretty_permalinks: true htaccess_extra_rules: true current: 2024-05-07T17:06:44+00:00 utc-time: Tuesday, 07-May-24 17:06:44 UTC server-time: 2024-05-07T18:06:43+01:00 wp-database extension: mysqli server_version: 5.7.44-48-log client_version: mysqlnd 7.4.33 max_allowed_packet: 33554432 max_connections: 500 wp-constants WP_HOME: undefined WP_SITEURL: https://paris-limousine-agency.fr/ WP_CONTENT_DIR: /home/customer/www/paris-limousine-agency.fr/public_html/wp-content WP_PLUGIN_DIR: /home/customer/www/paris-limousine-agency.fr/public_html/wp-content/plugins WP_MEMORY_LIMIT: 256M WP_MAX_MEMORY_LIMIT: 768M WP_DEBUG: false WP_DEBUG_DISPLAY: true WP_DEBUG_LOG: false SCRIPT_DEBUG: false WP_CACHE: false CONCATENATE_SCRIPTS: undefined COMPRESS_SCRIPTS: undefined COMPRESS_CSS: undefined WP_ENVIRONMENT_TYPE: Indéfini WP_DEVELOPMENT_MODE: undefined DB_CHARSET: utf8 DB_COLLATE: undefined wp-filesystem wordpress: writable wp-content: writable uploads: writable plugins: writable themes: writable mu-plugins: writable google-site-kit version: 1.126.0 php_version: 7.4.33 wp_version: 6.5.2 reference_url: https://paris-limousine-agency.fr amp_mode: no site_status: connected-site user_status: authenticated verification_status: verified-file connected_user_count: 1 active_modules: site-verification, search-console, ads, analytics-4, pagespeed-insights, tagmanager recoverable_modules: none required_scopes: openid: ? https://www.googleapis.com/auth/userinfo.profile: ? https://www.googleapis.com/auth/userinfo.email: ? https://www.googleapis.com/auth/siteverification: ? https://www.googleapis.com/auth/webmasters: ? https://www.googleapis.com/auth/analytics.readonly: ? https://www.googleapis.com/auth/tagmanager.readonly: ? capabilities: googlesitekit_authenticate: ? googlesitekit_setup: ? googlesitekit_view_posts_insights: ? googlesitekit_view_dashboard: ? googlesitekit_manage_options: ? googlesitekit_update_plugins: ? googlesitekit_view_splash: ? googlesitekit_view_authenticated_dashboard: ? googlesitekit_view_wp_dashboard_widget: ? googlesitekit_view_admin_bar_menu: ? googlesitekit_view_shared_dashboard: ? googlesitekit_read_shared_module_data::["search-console"]: ? googlesitekit_read_shared_module_data::["analytics-4"]: ? googlesitekit_read_shared_module_data::["pagespeed-insights"]: ? googlesitekit_manage_module_sharing_options::["search-console"]: ? googlesitekit_manage_module_sharing_options::["analytics-4"]: ? googlesitekit_manage_module_sharing_options::["pagespeed-insights"]: ? googlesitekit_delegate_module_sharing_management::["search-console"]: ? googlesitekit_delegate_module_sharing_management::["analytics-4"]: ? googlesitekit_delegate_module_sharing_management::["pagespeed-insights"]: ? enabled_features: adsModule: ? adsPax: ? audienceSegmentation: ? conversionInfra: ? gm3Components: ? consent_mode: enabled consent_api: detected search-console_shared_roles: none search-console_management: owner analytics-4_shared_roles: none analytics-4_management: owner pagespeed-insights_shared_roles: none pagespeed-insights_management: all_admins search_console_property: https://paris-limousine-agency.fr/ ads_conversion_tracking_id: none analytics_4_account_id: 2262????? analytics_4_property_id: 3114920?? analytics_4_web_data_stream_id: 3455?????? analytics_4_measurement_id: G-V5???????? analytics_4_use_snippet: yes analytics_4_ads_conversion_id: none analytics_4_available_custom_dimensions: none analytics_4_ads_linked: true analytics_4_ads_linked_last_synced_at: 1715018953 tagmanager_account_id: 6006?????? tagmanager_container_id: GTM-NZG???? tagmanager_amp_container_id: none tagmanager_use_snippet: yesAppreciate the update @hafaa10. To troubleshoot this further, can you share if the same occurs if you temporarily deactivate CookieYes? If so, please follow the steps below, which can help determine the source:
- Login to your live site from a Chrome browser incognito window.
- Install and activate the Health Check & Troubleshooting plugin.
- Navigate to “Plugins > Health Check & Troubleshooting > Troubleshoot”.
- From the same screen click on the “Available Plugins” tab at the top right and then click on the “Enable” option next to “Site Kit by Google“.
- Visit your site once more (from another tab ideally). I suspect you won’t see the error when visiting your site once more. You’ll note that for you only, as a logged in user, the theme will change.
- Back in troubleshooting mode, switch to your active theme (Hello Elementor Child), while checking your site once more, to see does the white banner appear once more.
- If the banner does appear, the issue is a conflict with Site Kit and your theme alone. We can then troubleshoot this further, please do let me know.
- If the banner does not appear, with your Hello Child theme active, Back in troubleshooting mode click on the “Enable” option next to any additional plugin one at a time, before then visiting your sites once more and checking does the banner appear (each time). You’ll also need to refresh the page each time you visit your site. At the point where the banner does appear, you’ll know which plugin you last enabled.
Let me know if you need any assistance or if you have any questions with the steps above. Thank you.
Hi Jamed. Definitely not. I tried to deactivate all plugins one by one and the only one whose deactivation makes the blank space disappear is SiteKit.
Appreciate the update @hafaa10, thanks for checking. We can certainly troubleshoot your Site Kit configurations also, such as checking does the same occur if you deactivate the Tag Manager and Google Analytics modules within Site Kit (Site Kit > Settings > Analytics / Tag Manager > Edit > Disconnect Analytics from Site Kit). If the same banner does appear, with only Search Console active, let me know.
If not, please go ahead and perform the steps suggested above, which can help rule out a multi party issue, which includes a theme related factor.
Well, removing Google Tag Manager made the problem disappear. I reactivated it because it is essential to track my Google Ads results.
Nice troubleshooting @hafaa10. This is an indication that what is placed within once of your published tags, in causing the issue.
To check this further, can you pause some of your tags, in particular any customHTML tag or tag which you may be using to add Whatsapp or a Cookie banner to your site? After pausing temporarily, you will need to publish these changes.
Let me know if you have any questions with the above.
I got it!! In one of y tags (html script) there was an additional ” sign at the end of the code. I deleted it and the blankspace disappeared!
Thank you very much for the assistance and have a nice day!
Nice find @hafaa10, that does indeed solve it. If you run into any further errors or if you have any Site Kit related queries, be sure to get in touch. If you have a moment free please also consider sharing your thoughts on the plugin. Best of luck.
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