Blank screen with SSL

  • Resolved rhinorainer

    (@rhinorainer)


    6 years, 1 month ago

    Hej folks,

    I made all the settings to the plugin without success, but it freezes upon sending a test email.
    By trial-and-error I found out, that it only occurs when I’m using encryption. When I set it to ‘none’ and port 25, everything works fine, but when I use SSL via port 587 — the same setting I use in Apple Mail — I get a blank screen again. Any idea why I cannot use the same port as via the mail app? It ought to be open after all …

    Greets,
    rhinorainer

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Slava Abakumov

    (@slaffik)

    Hi,

    Check your server error log right after getting this white screen. The error will be listed there. I would appreciate if you come back and post it here after that.
    Thanks.

    Thread Starter rhinorainer

    (@rhinorainer)

    At the moment I don’t have the log file at hand, but there’s a error message in the browser when waiting for the time out:

    The page you are looking for is temporarily unavailable.
Please try again later. 
f2dbf7661a6f901852d1f224b27a9e5f 1df6e6d7fce500c0d2a52d6cf24b1056 da25fcb23f0d2afd2fed533a7b73d00a

    I will provide the error log asap.

    Plugin Author Slava Abakumov

    (@slaffik)

    That’s most likely a mod_security error. Contact your hosting support, they can provide more details.

    Thread Starter rhinorainer

    (@rhinorainer)

    Okay, I’ll contact the host, but after checking the error log I can tell you that there’s no entry at all …
    Thanks anyways for the support, I’ll keep you updated.

Viewing 4 replies - 1 through 4 (of 4 total)
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