Blank Screen When Editing in Elementor

  • Resolved webqueenhtc

    (@webqueenhtc)


    1 year, 2 months ago

    I have follow the tip from this video: https://www.youtube.com/watch?v=e–bJDlD9Jc&t=101s

    When I went in Elementory->System info, I have the following:

    S: showing 3 of 3

    JS: 2024-01-10 16:01:27 [error X 1][https://thewordismylife.com/wp-content/plugins/elementor/assets/js/editor.min.js?ver=3.18.3:3:1116197] null is not an object (evaluating ‘V.getBoundingClientRect’) JS: 2024-01-19 13:58:26 [error X 1][https://thewordismylife.com/wp-content/plugins/elementor/assets/js/common.min.js?ver=3.18.3:3:76389] C is undefined JS: 2024-01-19 13:59:54 [error X 1][https://thewordismylife.com/wp-content/plugins/elementor/assets/js/editor.min.js?ver=3.18.3:3:570821] this.config.document is undefined

    can someone help?

    Thanks in advance

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Joel

    (@joelsm)

    ey there,

    Thank you for reaching out. 

    JavaScript bugs mention issues with null or undefined objects. I cannot provide the specified solution without viewing the website backend in detail and entering the WordPress dashboard. On your side, you can try the following:

    • Plugin Conflicts: Other plugins can sometimes conflict with Elementor. Deactivate other plugins one by one to see if any are causing the issue.
    • Update Everything: Ensure WordPress, your theme, and all plugins are up to date.
    • Saving the permalinks: Try re-saving the permalinks and see if that makes any difference.
    • Enable the switch front-end editor loader method. You can find it in the settings of Elementor in your WordPress Dashboard (see the screenshot below). Enable this option and check if it solved the issue.

    More reference: Can’t Edit with Elementor.

    Contact Support: If all else fails, and you are an Elementor Pro user, please use our dedicated Pro support.

    To expedite assistance, kindly connect with us through your ‘My Elementor‘ account, and we’ll prioritize resolving your concern swiftly.

    Please note that as per www.remarpro.com guidelines, commercial product support isn’t provided on this platform.

    I appreciate your understanding.

    We are wishing you a pleasant day ahead.

    Kind Regards,

    Plugin Support aracelil

    (@aracelil)

    Hi, @webqueenhtc.

    Due to inactivity, we are closing this thread. Please feel free to open a new thread if you need further assistance.

    Kind Regards.

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘Blank Screen When Editing in Elementor’ is closed to new replies.