Blank screen in the Google Sit Kit Plugin

  • Resolved thejb2014

    (@thejb2014)


    3 years, 9 months ago

    Hello, thank you for the plugin. I have receive an email about a medium severity problem with the Google Site Kit plugin. I have fixed it from the Scan area of Wordfence plugin. The problem is already fixed but the new issue is I cannot see the stadistics in the Site Kit plugin dashboard (It is blank screen) even if the plugin is working because every tool of Google, like Analytics, Adsense, Search Console, etc are connected still. I don’t know what can I do about. Thank you very much.

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Support wfpeter

    (@wfpeter)

    Hi @thejb2014,

    Could you try activating Learning Mode for me to see if the problem persists? From the Wordfence Dashboard click on Manage WAF. Then you will see Basic Firewall Options > Web Application Firewall Status. Change the option to Learning Mode. Now once again try to visit the Site Kit dashboard. This should help Wordfence learn that any actions on this page are normal and it will allow them in the future. After you have finished performing the actions, in this case editing your theme settings, switch the WAF from Learning Mode back to Enabled and Protecting. Now test to see if the page continues to display correctly.

    If the above doesn’t work, you could try deactivating all plugins except for Wordfence and the Google Site Kit plugin. Do the problems still persist? If not, re-activate your other plugins one-by-one until the problem comes back. This will help identify if there’s another trouble-maker causing a conflict somewhere.

    Thanks,

    Peter.

Viewing 1 replies (of 1 total)
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