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Hi there,

Thanks for getting in touch. Can you please share your Site Health information here or privately.

Thank you!
Bethany

@thejb2014 Apologies for the incorrect link; here’s the form that you can use to share your information privately.

Thank you

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• This reply was modified 3 years, 9 months ago by thejb2014.

Thanks so much for sending that information, @thejb2014. A few follow-up questions for you:

1) You noted in the form that “This happened after a message from an medium severity issue from Worfence plugin.” Can you provide some more details about that issue? Were the dashboards displaying information prior to this issue?

2) Can you please try to view your site in incognito mode in your browser and see if the dashboards are not blank there?

Bethany

Yes, in incognito mode doesn’t work as well. And the issues Wordfence have sended to me are:
Medium Severity Problems:

* Modified plugin file: wp-content/plugins/google-site-kit/dist/assets/css/admin.css

* Modified plugin file: wp-content/plugins/google-site-kit/includes/Core/Assets/Manifest.php

Maybe can be because I have change the Cookies Law plugin? The new plugin is Complianz | GDPR/CCPA Cookie Consent
And finally, can I uninstall the SiteKit plugin and use directly the Tag Manager?
Thank you very much.

Hi @thejb2014,

Thanks again for this information. It looks like there are some known issues with the Complianz plugin and Site Kit, as noted in this guide from Complianz.

It sounds like you’re trying to go with option #2 listed here, to have Site Kit add the Anaalytics snippet and Complianz handle consent only. Please follow the steps listed there.

If you’d prefer not to use the Site Kit plugin to manage the addition of GTM to your site, yes, you can add the tags manually to your WordPress theme.

Bethany

I have make the second option and still doesn’t work. i think I gonna use the TAG. Thank you very much for your attention and help. Regards.

Thanks, @thejb2014. If you do do decide to use Site Kit and need our help, just open up a new topic.

Thank you very much for attention and help. Regards!

Sorry to bother you again. I have thought that if I uninstall Google Site Kit and reinstall it, maybe I can configure it correctly again. Because I think Wordfence deleted some of this plugin for me when it tried to repair it. Thanks.

Hi @thejb2014,

Thanks for the update. I see that you’ve created a new topic about these issues, so we’ll reply there!