Blank PDF

  • Resolved seetiggergo

    (@seetiggergo)


    2 years, 9 months ago

    I am having an issue when downloading invoices or packing slips within the WooCommerce order admin. The print invoice and print packing slips options both seem to be working properly, just not the download functionality. When opening the downloaded file(s), they are just blank PDF’s. Any ideas?

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author WebToffee

    (@webtoffee)

    Hi @seetiggergo,

    Thanks for reaching out to us.

    Could you please try installing our mPDF addon and see if the issue persists.

    Once installed, go to Invoice/Packing > General Settings > PDF library and choose mpdf. Then try downloading an invoice and see if the error persists.

    Thread Starter seetiggergo

    (@seetiggergo)

    That worked! I appreciate it.

    Plugin Author WebToffee

    (@webtoffee)

    Hi @seetiggergo,

    We are glad to know that the issue is resolved. If you like the plugin and support, please leave us a review here. Thanks in advance!

Viewing 3 replies - 1 through 3 (of 3 total)
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