Blank page when editing a creating a post

  • Resolved lelyafleur

    (@lelyafleur)


    3 years, 1 month ago

    When trying to create o edit a post, a blank page appears with an error.

    TypeError: Cannot read properties of undefined (reading 'toLowerCase')
    at o.value (https://inspireuadventures.com/wp-content/plugins/wordpress-seo/js/dist/externals/socialMetadataForms-1721.js:1:11100)
    at Ie (https://inspireuadventures.com/wp-includes/js/dist/vendor/react-dom.min.js?ver=16.13.1:104:8)
    at rh (https://inspireuadventures.com/wp-includes/js/dist/vendor/react-dom.min.js?ver=16.13.1:103:334)
    at zj (https://inspireuadventures.com/wp-includes/js/dist/vendor/react-dom.min.js?ver=16.13.1:228:490)
    at Th (https://inspireuadventures.com/wp-includes/js/dist/vendor/react-dom.min.js?ver=16.13.1:152:223)
    at tj (https://inspireuadventures.com/wp-includes/js/dist/vendor/react-dom.min.js?ver=16.13.1:152:152)
    at Te (https://inspireuadventures.com/wp-includes/js/dist/vendor/react-dom.min.js?ver=16.13.1:146:151)
    at https://inspireuadventures.com/wp-includes/js/dist/vendor/react-dom.min.js?ver=16.13.1:61:68
    at unstable_runWithPriority (https://inspireuadventures.com/wp-includes/js/dist/vendor/react.min.js?ver=16.13.1:25:260)
    at Da (https://inspireuadventures.com/wp-includes/js/dist/vendor/react-dom.min.js?ver=16.13.1:60:280)

    Here is our info:

    WordPress versión 5.8.1
    Current plugin: Yoast SEO (version 17.2.1)
    PHP versión 7.4.23

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support devnihil

    (@devnihil)

    @lelyafleur We’re sorry to hear you are experiencing this issue on your site.

    If you have confirmed both WordPress, Yoast SEO, and all of your site’s other plugins and themes are up to date and the problem is still occurring, we would next recommend performing a conflict check. A plugin or theme conflict can sometimes cause functionality problems, errors, or unexpected behavior from the plugin. If you are unfamiliar with checking for conflicts, we have a step by step guide on how to check for conflicts available here: How to check for plugin conflicts.

    Test this on your development or staging site, if you have one. If not, we recommend using the?Health Check & Troubleshooting?plugin. This plugin allows you to run a conflict check?without affecting normal visitors to your site.

    Can you please confirm you have performed a complete conflict check by disabling other plugins, and resetting the theme to a default such as TwentyTwentyOne and let us know the results?

    If you do not feel comfortable to do this yourself or if this does not solve your issue, our Yoast SEO Premium plugin comes with one year of (technical) support.

    Plugin Support devnihil

    (@devnihil)

    We are going ahead and marking this issue as resolved due to inactivity. If you require any further assistance please create a new issue.

    Blank page when editing a creating a post – no error codes

    Our website has just updated to WordPress 5.8.1 running Gutenbiz theme.
    We are now getting a blank page when we go to edit/create a page or post.
    This is occurring on our Windows 10 computers, iPad and iPhone.
    Our editors with MacBook do not seem to have this issue.

    I have cleared the cache, tried 5 different current browsers, deactivated our plugins one at a time and checked if the issue was resolved after each. NO we still have a blank page occurring when we go to edit or create a page/post.

    Everything was fine until we updated to WordPress 5.8.1.
    Can a updated version of WordPress be sent out to correct this issue.

    When I did an internet search this is a big issue with many who have updated to the WP5.8.1.
    I have read your responses that it is usually a plugin /browser/cache issue/conflict but we all use different plugins.
    It is easier for all of us if you can correct the WP coding from your end that started these problems.
    I am not a great coder so step by step instructions would be appreciated in layman’s terms.

    Thank you

    [email protected]

Viewing 3 replies - 1 through 3 (of 3 total)
  • The topic ‘Blank page when editing a creating a post’ is closed to new replies.