Blank page not able to reproduce

  • Resolved aberniz

    (@aberniz)


    7 years, 3 months ago

    Hi Raul, I installed one week ago your plugin in my educational membership site. After some configurations, everything was working fine and Google Page Insights was happy with it ??

    Today my members (students) told me that it was showing my membership site a blank page. I tried to reproduce the problem, with a test user and an incognito browser, but everything was OK for me, but not for my students.

    The main problem was not the blank page (this is something that may happen when we minify, and it’s a matter to testing some configuration) but the main problem is that I was not able to see any problem.

    I use Cloudflare, which has also minify options (currently it was active CSS and HTML).

    Finally, I disable FVM, and students told me that everything was again OK.

    Have any other reported any issue like this? How can I make sure it is working? Any issue or recomended configuration with Cloudflare?

    Thank you Raul, in any case your plugin is great.

    All the best,
    Angel

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author Raul P.

    (@alignak)

    That can happen in a few situations where the server runs out of memory, or terminates the connection too early, especially if they are on mobile.

    You can try to disable the HTML minification option and see if it continues.
    That feature is the most demanding option in terms of resources, so it could be that.
    Strange however, that not everyone sees it… could it perhaps be related to their connection to the site, or were there several people reporting?

    Thread Starter aberniz

    (@aberniz)

    Thanks Raul. People were in multiple worldwide locations. I think that Cloudflare was involved in the issue, because I was not able to see the problem, and therefore it was not located in the server.

    In some days I will try it back. I will disable all minify in Cloudflare, and I will do minify only with your plugin. I will inform you about the results ??

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘Blank page not able to reproduce’ is closed to new replies.