Blank page embedding PowerBI Reports

  • Resolved ramon123

    (@ramon123)


    5 years, 9 months ago

    Embedding is not working, no error message is shown as far as I am aware of. Just a blank page instead of where the report should be.

    The preview function and embedding on a normal WordPress page yield the same result.

    Disabling all plugins yields the same result as well.

    Azure has been set up correctly, OAuth Status: connected.
    WP version: 5.1.1.

    Am wondering how to troubleshoot this issue or how to proceed.

Viewing 8 replies - 1 through 8 (of 8 total)
  • Plugin Author atlaspolicy

    (@atlaspolicy)

    Some questions:

    1. Do you have a screenshot of what you’re seeing?
    2. What theme are you using? Have you tried with the default theme?
    3. Is the authentication working within the plugin settings?

    Thread Starter ramon123

    (@ramon123)

    I have a screenshot, see below:
    Screenshot
    I removed certain sections, but did not remove any of the contents of the page — it shows up as is: blank.

    Could be that it conflicts with the theme though as the WP is running a custom theme.

    Authentication is working with the plugin settings. OAuth Status: Connected.

    Plugin Author atlaspolicy

    (@atlaspolicy)

    Try the default theme and see if that works and please report back.

    Thread Starter ramon123

    (@ramon123)

    Default theme works! Thank you.

    Do you happen to know what the most common causes are in a theme that prevent the powerBI content from showing correctly?

    I will update this post if I find out what exactly caused the content not to display.

    Plugin Author atlaspolicy

    (@atlaspolicy)

    Glad you got it to work but sorry about the trouble. What theme is it?

    Thread Starter ramon123

    (@ramon123)

    The theme is custom and only used internally.
    Our default template uses <?php the_content();?> to render the content of the post type but for some reason, it’s not passing the values through to the front end.

    What I am wondering is whether there are requirements for the single.php template in order for the reports to show?

    The problem seems to be that default <?php the_content();?> doesn’t seem to be loading the CPT content from the PowerBi post type.

    • This reply was modified 5 years, 9 months ago by ramon123.
    Plugin Author atlaspolicy

    (@atlaspolicy)

    Sorry, that’s out of scope of our knowledge on themes! The plugin works just fine with Avada if that helps you. Best of luck tracking down the issue.

    Thread Starter ramon123

    (@ramon123)

    Definitely helps though. I’ll try the Avada theme to see how it calls the default page.

Viewing 8 replies - 1 through 8 (of 8 total)
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