Blank page after update

  • Resolved esperosrl

    (@esperosrl)


    7 years, 1 month ago

    Hello and thanks for your plugin.
    After updating the plugin to the last release the website returned a blank page.
    We find out that the reason was that we renamed the ‘wp-content’ folder for security reasons. Indeed in the plugin folder there is a relative path to the ‘wp-content’ folder.

    Just in case someone has the same issue just modify the path at line 162 in the file simple-share-buttons-adder/php/class-plugin-base.php

    Do you think it will be possible for the next releases to replace this with a dynamic path, without specify the name of the wp-content-folder?

    Thank you!
    Bye!

Viewing 10 replies - 1 through 10 (of 10 total)

  • When I remotely updated this plugin, my wp-admin threw a 500 internal server error. I renamed the plugin folder to regain access, and then tried to activate the plugin again directly from wp-admin and got this error:

    Plugin could not be activated because it triggered a fatal error.

    Fatal error: Cannot redeclare add_action_links() (previously declared in /home/schoolsa/public_html/wp-content/plugins/recent-tweets-widget/recent-tweets.php:37) in /home/schoolsa/public_html/wp-content/plugins/simple-share-buttons-adder/simple-share-buttons-adder.php on line 58

    Plugin Author Simple Share

    (@davidoffneal)

    We apologize for this inconvenience. We will have this issued resolved in a subsequent release (7.3.7) later today. Thank you for your patience and please let us know if there is anything else!

    Plugin Author Simple Share

    (@davidoffneal)

    Hi @esperosrl @chrslcy,

    Thank you so much for your patience. We’ve recently updated the plugin to account for the error you’ve received. If you can please update the plugin and double check to see all is working well again that would be awesome.

    If you’re still seeing an issue please let us know and we’ll be sure to hop on it right away!

    Thanks again for your patience and great feedback.

    Thread Starter esperosrl

    (@esperosrl)

    Hi! We just updated and it’s working well! Thank you for your reply and for your quick support!

    Unfortunately, I’m still getting the same error and I’m trying to activate version 7.3.7:

    Plugin could not be activated because it triggered a fatal error.

    Fatal error: Cannot redeclare add_action_links() (previously declared in /home/schoolsa/public_html/wp-content/plugins/recent-tweets-widget/recent-tweets.php:37) in /home/schoolsa/public_html/wp-content/plugins/simple-share-buttons-adder/simple-share-buttons-adder.php on line 58

    Just so you know, as the error suggests, there was a conflict with the RECENT TWEETS WIDGET plugin. Once that was deactivated, the Simple Share Buttons Adder activated and worked fine.

    Same issue here, but with the WP Email Users plugin.

    You might want to think about adding a plugin specific prefix to your function names.

    Plugin Author Simple Share

    (@davidoffneal)

    Hi @chrslcy & @yakti-ruud,

    Thanks for letting us know of this issue, we’ve made a note of it and will include it in our 7.3.8. update later today. I’ll be sure to let you know once we deploy.

    The plugin conflict issue is resolved with the latest issue (7.3.8).

    Five star support. Very much appreciated.

    Plugin Author Simple Share

    (@davidoffneal)

    Thanks so much we appreciate your feedback and timely replies. Have a great day!

Viewing 10 replies - 1 through 10 (of 10 total)
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