Blank page after adding variations

  • Resolved perlfan

    (@perlfan)


    3 years, 11 months ago

    Hi there,

    after adding 1320 variations to certain products, the category page of these products doesn’t load anymore (blank page in Firefox, HTTP ERROR 500 in Chrome).

    I have the newest WordPress and Woocommerce installed. memory_limit
    is 512M. It’s not about loading speed – the site isn’t slow and the products with the variations load normally.

    Please note: The page concerned is behind a maintenance plugin, please login with user: user password: user

    Thanks for help, Frank

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)

  • Hi @perlfan,

    Typically, 500 Internal Server Error points to an issue with the webserver.

    As a first step towards troubleshooting this issue, I’d recommend navigating to Settings > Permalinks and saving changes, then check if that resolves the issue.

    If the issue persists, I’d recommend following the steps highlighted here to do a conflict test: https://docs.woocommerce.com/document/how-to-test-for-conflicts/

    Additionally, you should also look into this error about a constant that has been defined twice:

    Notice: Constant WC_MAX_LINKED_VARIATIONS already defined in /var/www/vhosts/hosting155586.a2edc.netcup.net/httpdocs/beglaubigte_problvariations/wp-content/themes/generatepress_child/functions.php on line 135

    I hope this helps!

    If the above recommendations don’t help, please share your site’s system status report to help us understand your setup and help further.

    You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support”. Once you’ve done that, you can paste it here.

    Thread Starter perlfan

    (@perlfan)

    Hi Sunday,

    Thank you for the input. My first attempt to identify the responsible plugin was not successful. The second time, I deleted the browser cache every time I activated another plugin. Doing so, I realized that the “Advanced Dynamic Pricing for WooCommerce” plugin causes blank pages / HTTP 500 errors for products with many variations. Finally I got rid of this issues – thanks a lot again.

    Frank

Viewing 2 replies - 1 through 2 (of 2 total)
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