Blank Map

Hey?@bobbyjames333

We’re excited to announce the release of version 1.4.6! This update includes a new feature and applied some bug fixes. You can update it to the latest version for a solution.

I’m closing this ticket for now. If you need any further assistance, feel free to raise a new support ticket.

Thank you!

I am unhappy to announce that your new update doesn’t work . I reverted to the 1.4.4 release and the map is back . but it shows the whole map and i cant zoom into the state of California. Please let me know when your plug in is fixed and let me know how to customize the zoom in view of the map .

Hi @bobbyjames333

We have identified and fixed the blank map issue in the latest plugin version 1.4.7, which we have tested across various themes. Please update the plugin to the latest version and let us know if this resolves the issue. If the problem persists, we recommend temporarily disabling your caching plugin, as it may interfere with the map display.

Regarding the map zooming issue, our plugin automatically sets the center location based on the coordinates of your store locations. However, we noticed that the latitude and longitude were incorrectly configured for the following locations:

• Bigfoot Cannabis
• Sundial Red Bluff
• Goat Global

Please double-check and correct the coordinates for these locations to ensure proper map functionality.

We are closing this ticket for now. If you need further assistance, feel free to open a new support ticket.

Thank you!

The problem is still there. There is still a blank map . I have updated the coordinates on the few store names mentioned. The new version of your plugin still gives me a blank map even after deactivating my caching plug-in. Now when i downgrade the plugin it still does not work at all. Still a blank map. I need some answered and resolved asap. Not in a week or a month. I have a client that needs this fixed now.
Please advise

Hii @bobbyjames333

Sorry for delay. As problem still exist on your website, we request you to share website admin credentials if possible. so, we can lookup more in detail and we’re unable to replicate this problem on our end.

Thanks!

We also have the same issue.

Chrome – list and map shows

Edge – list shows, map blank page

iOS Safari – list shows, map blank page.

Site where the map is is also removed from caching.

Google Map API approvals:
Selected APIs:

Maps SDK for Android

• Directions API
• Distance Matrix API
• Maps Elevation API
• Maps Embed API
• Geocoding API
• Geolocation API
• Maps JavaScript API
• Roads API
• Maps SDK for iOS
• Time Zone API
• Places API
• Maps Static API
• Street View Static API
• Map Tiles API
• Routes API
• Navigation SDK
• Address Validation API
• Maps Platform Datasets API
• Air Quality API
• Solar API
• Aerial View API
• Places API (New)
• Street View Publish API
• Pollen API
• Route Optimization API

• This reply was modified 2 weeks, 5 days ago by ocean75.