Blank Library after update

Hello Marko,

Sorry for the late reply! I somehow missed your message.

1) Please try to update to v2.0.4.1

2) If the problem still persists, please post a screenshot of that “blank” media library.

3) Please let me know the version of your WordPress, your theme name and the list of your active plugins.

Thanks!

-Nadia

Hello Nadia

Thank for your reply, I tried today the new v2.0.4.1, same thing no images are showing in the gallery at all.

As my website is addicted to the plugin, so I reinstall the older version 2.0.3, I change the version no. in the php to 2.0.4.1 to remove the announce (plugin need update).

Hope you will find a solution, as it is so difficult to manually sort all images again with other image library plugin.

Thanks

Marko

Hello Nadia

Sorry, the screen shots

https://www.whiteelegance.sk/screen-shot-1.jpg
https://www.whiteelegance.sk/screen-shot-2.jpg
https://www.whiteelegance.sk/screen-shot-3.jpg

Marko

Hello Marko,

Thank you for the screenshots! They are very useful. Please let me know also the version of your WordPress, your theme name and the list of your active plugins.

-Nadia

Hello Nadia,

Thanks. Using the NewPlus Theme
https://themeforest.net/item/newsplus-magazineeditorial-wordpress-theme/4208250

The website hosted on Siteground.com, GoGeek Plan

The plugins:

Ad Inserter – Version 1.5.1 | By Spacetime
Author Avatars List – Version 1.8.6.4 | By Paul Bearne
Block Bad Queries (BBQ) – Version 20140922 | By Jeff Starr
Disable Comments – Version 1.2 | By Samir Shah
Disable XML-RPC – Version 1.0.1 | By Philip Erb
Edit Author Slug – Version 1.0.3 | By Brandon Allen
EG-Series – Version 2.1.1 | By Emmanuel GEORJON
Facebook Comments – Version 2.2.3 | By Alex Moss
Google Authenticator – Version 0.47 | By Henrik Schack
iThemes Security – Version 4.6.10 | By iThemes.com
List category posts – Version 0.56 | By Fernando Briano
PayPal Donations – Version 1.8.7 | By Tips and Tricks HQ, Johan Steen
Q2W3 Fixed Widget – Version 4.0.6 | By Max Bond
Regenerate Thumbnails – Version 2.2.4 | By Viper007Bond
SG CachePress (Sitegroud) – Version 2.1.7 | By SiteGround
Simple Sitemap – Version 1.65 | By David Gwyer
Strictly Auto Tags – Version 2.9.8 | By Rob Reid
TinyMCE Advanced – Version 4.1.7 | By Andrew Ozz
Ultimate Nofollow – Version 1.4.2 | By bitacre
UpdraftPlus – Backup/Restore – Version 1.9.60 | By UpdraftPlus.Com
White Label CMS – Version 1.5.2 | By https://www.videousermanuals.com
WordPress SEO – Version 1.7.3.3 | By Team Yoast
WP-PageNavi – Version 2.87 | By Lester ‘GaMerZ’ Chan
WP Clean Up – Version 1.2.3 | By BoLiQuan
WP Google Search- Version 1.0.3 | By WebshopLogic
WP Hide Post – Version 1.1.9 | By Robert Mahfoud
WP Super Cache – Version 1.4.2 | By Automattic
WP User Avatar – Version 1.9.18 | By flippercode

Marko

Hello Nadia

Using WP 4.1.1

Marko

Hello Marko,

Thank you for information! Can you please contact me privately at wpuxsolutions [at] gmail [dot] com? Thanks!

-Nadia

Hello Nadia,

I have the same problem as Marko, the screenshots are identical to his screenshots (exept my dashboard is dutch). I’m using WordPress 4.1.1 with a custom theme based on Zurb’s Foundation framework.

If I can do anything to help, please let me know.

– Stefan

Hello Stefan,

Nadia is doing hard to fix the problem.

Marko

Hello Stefan,

Please let me know if you have any plugin from Marko’s list (see his message above).

Thanks!

-Nadia

Hi Nadia,

I have the same problem also. I’m using WP 4.1.1, my theme is Dynamik Website Builder + Genesis, and the plugins that I have the same as Marko are:

Block Bad Queries 20150314 (same problem before I upgraded from the previous version too)
List category posts 0.56

I deactivated both of those plugins individually, and the library was still blank. I also turned off my caching plugin, with no effect on the library.

The strange thing is that I have a duplicate of my site at a dev location, which is identical to my production site (other than the URL), and it’s not showing a blank library screen. However, I did just discover that my production site is running MySQL 5.5.29, while the dev one is running MySQL 5.1.61, so that might be relevant.

Let me know if there’s anything else I can do to help. I will downgrade to 2.0.3 and see if that helps for now.

Thanks,

Nikki

Hello Nadia,

I’ve tested the plugin with the mentioned Theme and plugins on other cheap Web hosting servers ([moderated]), it works like a charm.

Which means, no conflict with Theme or the mentioned installed plugins.

Marko

Hello All,

Thank for information! I would be really grateful to any one who can provide the access to his “broken” installation since I can’t reproduce the issue.

Thanks in advance!

-Nadia

Hi Nadia,

Sorry I haven’t had a chance to provide you with access to a broken install, but I just updated to 2.0.4.3 and my library is no longer blank.

Thanks,

-Nikki

Hi Nikki,

Thanks for informing us!

-Nadia