Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author Heateor Support

    (@heateor)

    I noticed the plugin’s CSS is not being loaded in its file. It’s being loaded in the <head> section of the HTML of your web page with other CSS. If you are using any plugin for the same, try disabling it for a while just to check if this makes any difference.

    Thread Starter bestofbonus

    (@bestofbonus)

    I tried it. Disabled all the custom code in my theme settings, all the Additional CSS in Appearance > Customize > Additional CSS, Code Snippets plugin and Custom CSS & JS plugin, basically all code I ever customized.

    Unfortunately nothing changed, the icons don’t show in the login popup, however I found that for some reason they show just fine on the designated login page https://maureens.com/my-account (https://prnt.sc/MDtw-09bzNcW).

    The problem is only in the login popup.

    Plugin Author Heateor Support

    (@heateor)

    As you can see in the screenshot posted above, CSS files of plugins and theme are loading normally. This is not happening at the page where icons are not appearing. You would like to check if there is any plugin which is doing it.

    Thread Starter bestofbonus

    (@bestofbonus)

    I found the solution to the problem today coincidentally. I was still using a PHP version 7.x. Today I updated my site to PHP 8.1.

    Now the icons appear everywhere.

    Thanks you for the support, I mark the topic as resolved!

    Plugin Author Heateor Support

    (@heateor)

    Okay

Viewing 5 replies - 1 through 5 (of 5 total)
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