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Resolved

(@porchlightstudio)

I’m experiencing some of the admin pages of my site loading blank screens. These include the main Woocommerce page (/admin.php?page=wc-admin) as well as the Payments, Marketing, Analytics, etc. menu items. Some tabs within the settings also pull up blank- like Site Visibility. Using the Search installed plugins bar also generates a spinner but loads no content.

While at first I thought it was a conflict with the Enable Media Replace plugin, deactivating and removing the plugin didn’t resolve the issue.

Here are the script errors for the WC Admin page: https://imgur.com/a/6BsKU9L

System Status:

<br>### WordPress Environment ###<br><br>WordPress address (URL): https://purelyresonance.com<br>Site address (URL): https://purelyresonance.com<br>WC Version: 9.4.2<br>Legacy REST API Package Version: ? 1.0.4<br>Action Scheduler Version: ? 3.8.2<br>Log Directory Writable: ?<br>WP Version: 6.7.1<br>WP Multisite: –<br>WP Memory Limit: 768 MB<br>WP Debug Mode: –<br>WP Cron: ?<br>Language: en_US<br>External object cache: –<br><br>### Server Environment ###<br><br>Server Info: Apache<br>PHP Version: 8.2.25<br>PHP Post Max Size: 256 MB<br>PHP Time Limit: 120<br>PHP Max Input Vars: 3000<br>cURL Version: 8.2.1<br>OpenSSL/3.1.4<br><br>SUHOSIN Installed: –<br>MySQL Version: 8.0.36-28<br>Max Upload Size: 256 MB<br>Default Timezone is UTC: ?<br>fsockopen/cURL: ?<br>SoapClient: ?<br>DOMDocument: ?<br>GZip: ?<br>Multibyte String: ?<br>Remote Post: ?<br>Remote Get: ?<br><br>### Database ###<br><br>WC Database Version: 9.4.2<br>WC Database Prefix: eor_<br>Total Database Size: 175.42MB<br>Database Data Size: 171.07MB<br>Database Index Size: 4.35MB<br>eor_woocommerce_sessions: Data: 0.03MB + Index: 0.02MB + Engine InnoDB<br>eor_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>eor_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>eor_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB<br>eor_woocommerce_order_items: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>eor_woocommerce_order_itemmeta: Data: 0.05MB + Index: 0.03MB + Engine InnoDB<br>eor_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB<br>eor_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>eor_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>eor_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>eor_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>eor_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>eor_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>eor_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>eor_actionscheduler_actions: Data: 1.06MB + Index: 0.67MB + Engine InnoDB<br>eor_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>eor_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>eor_actionscheduler_logs: Data: 0.31MB + Index: 0.25MB + Engine InnoDB<br>eor_awb_critical_css: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>eor_commentmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>eor_comments: Data: 0.06MB + Index: 0.09MB + Engine InnoDB<br>eor_fusion_form_entries: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>eor_fusion_form_fields: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>eor_fusion_form_submissions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>eor_fusion_forms: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>eor_gla_attribute_mapping_rules: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>eor_gla_budget_recommendations: Data: 0.19MB + Index: 0.14MB + Engine InnoDB<br>eor_gla_merchant_issues: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>eor_gla_shipping_rates: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>eor_gla_shipping_times: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>eor_jetpack_sync_queue: Data: 0.02MB + Index: 0.06MB + Engine InnoDB<br>eor_lifterlms_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>eor_lifterlms_events: Data: 0.05MB + Index: 0.03MB + Engine InnoDB<br>eor_lifterlms_events_open_sessions: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>eor_lifterlms_notifications: Data: 0.02MB + Index: 0.05MB + Engine InnoDB<br>eor_lifterlms_product_to_voucher: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>eor_lifterlms_quiz_attempts: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>eor_lifterlms_sessions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>eor_lifterlms_user_postmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>eor_lifterlms_voucher_code_redemptions: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>eor_lifterlms_vouchers_codes: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>eor_lifterlms_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>eor_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>eor_mailchimp_carts: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>eor_mailchimp_jobs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>eor_options: Data: 10.08MB + Index: 0.16MB + Engine InnoDB<br>eor_postmeta: Data: 1.48MB + Index: 0.33MB + Engine InnoDB<br>eor_posts: Data: 155.05MB + Index: 0.52MB + Engine InnoDB<br>eor_pp_activity_logs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>eor_sgs_log_events: Data: 1.02MB + Index: 0.11MB + Engine InnoDB<br>eor_sgs_log_visitors: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>eor_tec_events: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>eor_tec_occurrences: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>eor_term_relationships: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>eor_term_taxonomy: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>eor_termmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>eor_terms: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>eor_usermeta: Data: 0.22MB + Index: 0.06MB + Engine InnoDB<br>eor_users: Data: 0.02MB + Index: 0.05MB + Engine InnoDB<br>eor_wc_admin_note_actions: Data: 0.05MB + Index: 0.02MB + Engine InnoDB<br>eor_wc_admin_notes: Data: 0.06MB + Index: 0.00MB + Engine InnoDB<br>eor_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>eor_wc_customer_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>eor_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>eor_wc_order_addresses: Data: 0.02MB + Index: 0.06MB + Engine InnoDB<br>eor_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>eor_wc_order_operational_data: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>eor_wc_order_product_lookup: Data: 0.02MB + Index: 0.06MB + Engine InnoDB<br>eor_wc_order_stats: Data: 0.02MB + Index: 0.05MB + Engine InnoDB<br>eor_wc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>eor_wc_orders: Data: 0.02MB + Index: 0.11MB + Engine InnoDB<br>eor_wc_orders_meta: Data: 0.06MB + Index: 0.11MB + Engine InnoDB<br>eor_wc_product_attributes_lookup: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>eor_wc_product_download_directories: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>eor_wc_product_meta_lookup: Data: 0.02MB + Index: 0.11MB + Engine InnoDB<br>eor_wc_rate_limits: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>eor_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>eor_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>eor_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>eor_wc_zapier_history: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br><br>### Post Type Counts ###<br><br>attachment: 180<br>avada_faq: 2<br>avada_portfolio: 36<br>awb_off_canvas: 7<br>fusion_element: 29<br>fusion_form: 7<br>fusion_icons: 1<br>fusion_tb_layout: 21<br>fusion_tb_section: 29<br>fusion_template: 3<br>lesson: 2<br>llms_form: 3<br>llms_membership: 1<br>nav_menu_item: 50<br>page: 33<br>post: 14<br>product: 25<br>product_variation: 23<br>revision: 3385<br>section: 2<br>shop_order: 24<br>shop_subscription: 2<br>slide: 2<br>tribe_events: 12<br>tribe_organizer: 1<br>wc_membership_plan: 2<br>wc_user_membership: 7<br>wp_block: 6<br>wp_font_face: 33<br>wp_font_family: 12<br>wp_global_styles: 1<br>wp_navigation: 1<br>yaymail_template: 11<br><br>### Security ###<br><br>Secure connection (HTTPS): ?<br>Hide errors from visitors: ?<br><br>### Active Plugins (28) ###<br><br>Classic Editor: by WordPress Contributors – 1.6.6<br>Email Customizer for WooCommerce: by ThemeHigh – 2.6.3<br>UPS Live Rates and Access Points: by Octolize – 3.2.0<br>Avada Builder: by ThemeFusion – 3.11.11<br>Avada Core: by ThemeFusion – 5.11.11<br>Google for WooCommerce: by WooCommerce – 2.8.7<br>Jetpack: by Automattic – 14.0<br>LifterLMS WooCommerce: by Team LifterLMS – 2.6.0<br>LifterLMS: by LifterLMS – 7.8.4<br>Mailchimp for WooCommerce: by Mailchimp – 4.4.1<br>Page Links To: by Mark Jaquith – 3.3.7<br>Query Monitor: by John Blackbourn – 3.16.4<br>Speed Optimizer: by SiteGround – 7.7.1<br>Security Optimizer: by SiteGround – 1.5.7<br>The Events Calendar: by The Events Calendar – 6.8.2.1<br>UpdraftPlus - Backup/Restore: by TeamUpdraft<br>DavidAnderson – 1.24.11<br><br>WooCommerce.com Update Manager: by Automattic – 1.0.3<br>Variation Swatches for WooCommerce: by Emran Ahmed – 2.1.2<br>Checkout Field Editor for WooCommerce (Pro): by ThemeHigh – 3.6.3<br>WooCommerce Legacy REST API: by WooCommerce – 1.0.4<br>WooCommerce Memberships: by SkyVerge – 1.26.9<br>WooPayments: by WooCommerce – 8.5.1<br>WooCommerce Shipping & Tax: by WooCommerce – 2.8.3<br>WooCommerce - ShipStation Integration: by WooCommerce – 4.4.5<br>WooCommerce Subscriptions: by WooCommerce – 6.9.0<br>WooCommerce Zapier: by Tectalic (formerly OM4 Software) – 2.11.1<br>WooCommerce: by Automattic – 9.4.2<br>Zapier for WordPress: by Zapier – 1.5.1<br><br>### Inactive Plugins (6) ###<br><br>Autocomplete WooCommerce Orders: by QuadLayers – 3.3.6<br>Better Search Replace: by WP Engine – 1.4.7<br>LifterLMS Labs: by LifterLMS – 1.8.0<br>Password Protected: by Password Protected – 2.7.4<br>Pinterest for WooCommerce: by WooCommerce – 1.4.12<br>SiteGround Central: by SiteGround – 3.3.1<br><br>### Dropin Plugins () ###<br><br>db.php: Query Monitor Database Class (Drop-in)<br><br>### Settings ###<br><br>Legacy API Enabled: ?<br>Force SSL: –<br>Currency: USD ($)<br>Currency Position: left<br>Thousand Separator: ,<br>Decimal Separator: .<br>Number of Decimals: 2<br>Taxonomies: Product Types: external (external)<br>grouped (grouped)<br>simple (simple)<br>subscription (subscription)<br>variable (variable)<br>variable subscription (variable-subscription)<br><br>Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)<br>exclude-from-search (exclude-from-search)<br>featured (featured)<br>outofstock (outofstock)<br>rated-1 (rated-1)<br>rated-2 (rated-2)<br>rated-3 (rated-3)<br>rated-4 (rated-4)<br>rated-5 (rated-5)<br><br>Connected to WooCommerce.com: ?<br>Enforce Approved Product Download Directories: ?<br>HPOS feature enabled: –<br>Order datastore: WC_Order_Data_Store_CPT<br>HPOS data sync enabled: ?<br><br>### Logging ###<br><br>Enabled: ?<br>Handler: Automattic\WooCommerce\Internal\Admin\Logging\LogHandlerFileV2<br>Retention period: 30 days<br>Level threshold: –<br>Log directory size: 490 KB<br><br>### WC Pages ###<br><br>Shop base: ? Page visibility should be public<br>Cart: ? Page does not contain the [woocommerce_cart] shortcode or the woocommerce/cart block.<br>Checkout: ? Page does not contain the [woocommerce_checkout] shortcode or the woocommerce/checkout block.<br>My account: #9 - /my-account/<br>Terms and conditions: #3878 - /terms/<br><br>### Theme ###<br><br>Name: Avada<br>Version: 7.11.11<br>Author URL: https://themeforest.net/user/ThemeFusion<br>Child Theme: ? – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme<br>WooCommerce Support: ?<br><br>### Templates ###<br><br>Overrides: Avada/woocommerce/cart/cart.php<br>Avada/woocommerce/checkout/form-pay.php<br>Avada/woocommerce/checkout/review-order.php<br>Avada/woocommerce/single-product/short-description.php<br>Avada/woocommerce/single-product/tabs/additional-information.php<br>Avada/woocommerce/single-product/tabs/description.php<br><br><br>### WooPayments ###<br><br>Version: 8.5.1<br>Connected to WPCOM: Yes<br>WPCOM Blog ID: 236681256<br>Account ID: acct_1Q0GSAFsNKaUbZ8J<br>Payment Gateway: Enabled<br>Test Mode: Enabled<br>Enabled APMs: card<br>WooPay: Disabled<br>WooPay Incompatible Extensions: No<br>Apple Pay / Google Pay: Disabled<br>Fraud Protection Level: basic<br>Multi-currency: Enabled<br>Auth and Capture: Enabled<br>Documents: Disabled<br>Logging: Disabled<br><br>### Memberships ###<br><br>Restriction mode:: Redirect to page<br>Public content:: Products: 4 items<br>Excluded from discounts:: –<br>Membership plans:: 2<br>Additional Family Member Plan:: Members: 4Access method: User account registrationAccess length: Specific length (1 years)Subscription: No? The plan has purchasing discounts<br>but none are active<br><br>Purely Resonance Membership:: Members: 3Access method: Product(s) purchaseAccess length: Unlimited Subscription: YesInstallment plan: No? The plan has purchasing discounts<br>but none are active<br><br><br>### Subscriptions ###<br><br>WCS_DEBUG: ? No<br>Subscriptions Mode: ? Live<br>Subscriptions Live URL: https://purelyresonance.com<br>Subscriptions-core Library Version: 7.7.1<br>Subscription Statuses: wc-active: 2<br>WooCommerce Account Connected: ? Yes<br>Active Product Key: ? Yes<br>Report Cache Enabled: ? Yes<br>Cache Update Failures: ? 0 failure<br><br>### Store Setup ###<br><br>Country / State: United States (US) — Connecticut<br><br>### Subscriptions by Payment Gateway ###<br><br>WooPayments: wc-active: 2<br><br>### Payment Gateway Support ###<br><br>WooPayments: products<br>refunds<br>multiple_subscriptions<br>subscription_cancellation<br>subscription_payment_method_change_admin<br>subscription_payment_method_change_customer<br>subscription_payment_method_change<br>subscription_reactivation<br>subscription_suspension<br>subscriptions<br>subscription_amount_changes<br>subscription_date_changes<br>tokenization<br>add_payment_method<br><br><br>### Admin ###<br><br>Enabled Features: activity-panels<br>analytics<br>product-block-editor<br>coupons<br>core-profiler<br>customize-store<br>customer-effort-score-tracks<br>import-products-task<br>experimental-fashion-sample-products<br>shipping-smart-defaults<br>shipping-setting-tour<br>homescreen<br>marketing<br>mobile-app-banner<br>navigation<br>onboarding<br>onboarding-tasks<br>pattern-toolkit-full-composability<br>product-custom-fields<br>remote-inbox-notifications<br>remote-free-extensions<br>payment-gateway-suggestions<br>printful<br>shipping-label-banner<br>subscriptions<br>store-alerts<br>transient-notices<br>woo-mobile-welcome<br>wc-pay-promotion<br>wc-pay-welcome-page<br>launch-your-store<br><br>Disabled Features: product-data-views<br>experimental-blocks<br>minified-js<br>product-pre-publish-modal<br>settings<br>async-product-editor-category-field<br>product-editor-template-system<br>blueprint<br>reactify-classic-payments-settings<br>use-wp-horizon<br><br>Daily Cron: ? Next scheduled: 2024-11-26 14:11:45 -05:00<br>Options: ?<br>Notes: 82<br>Onboarding: completed<br><br>### Action Scheduler ###<br><br>Canceled: 6<br>Oldest: 2024-10-30 17:57:46 -0400<br>Newest: 2024-11-17 17:13:45 -0500<br><br>Complete: 1,322<br>Oldest: 2024-10-25 23:57:32 -0400<br>Newest: 2024-11-25 22:44:34 -0500<br><br>Failed: 396<br>Oldest: 2024-07-19 10:17:11 -0400<br>Newest: 2024-09-07 17:04:26 -0400<br><br>Pending: 21<br>Oldest: 2024-11-25 23:21:26 -0500<br>Newest: 2027-10-25 16:09:04 -0400<br><br><br>### WooCommerce Zapier ###<br><br>Database Version: ? 20<br>Detailed Logging Enabled: Yes<br>Legacy Mode Disabled: ? Yes<br>SSL: ? Yes<br>REST API Authentication Key(s): ? 2<br>Task History Record Count: ? 51<br>Webhook #9: WooCommerce Zapier<br>- Status: active<br>- Trigger: order.created<br>- Delivery Count: 11<br>- User: [email protected]<br>Webhook #8: WooCommerce Zapier<br>- Status: active<br>- Trigger: order.status_changed_to_completed<br>- Delivery Count: 11<br>- User: [email protected]<br>Webhook #7: WooCommerce Zapier<br>- Status: active<br>- Trigger: <br>- Delivery Count: 0<br>- User: [email protected]<br>Webhook #5: WooCommerce Zapier<br>- Status: active<br>- Trigger: order.status_changed_to_completed<br>- Delivery Count: 11<br>- User: [email protected]<br>Webhook #4: WooCommerce Zapier<br>- Status: active<br>- Trigger: order.created<br>- Delivery Count: 12<br>- User: [email protected]<br>Deleted Webhook Delivery Count: 4<br>User_membership Action Count: 2<br><br>### Status report information ###<br><br>Generated at: 2024-11-25 22:44:36 -05:00<br>

Woo Fatal Error log from today:

2024-11-25T17:45:20+00:00 Critical Uncaught Error: Call to a member function get_column_count() on null in /home/customer/www/purelyresonance.com/public_html/wp-content/plugins/woocommerce/src/Packages.php:260  
Additional context
{
    "error": {
        "type": 1,
        "file": "/home/customer/www/purelyresonance.com/public_html/wp-content/plugins/woocommerce/src/Packages.php",
        "line": 260
    },
    "remote-logging": true,
    "backtrace": [
        "",
        "#0 /home/customer/www/purelyresonance.com/public_html/wp-includes/class-wp-hook.php(326): Automattic\WooCommerce\Packages::display_notice_for_merged_plugins('add-from-server...')",
        "#1 /home/customer/www/purelyresonance.com/public_html/wp-includes/class-wp-hook.php(348): WP_Hook->apply_filters('', Array)",
        "#2 /home/customer/www/purelyresonance.com/public_html/wp-includes/plugin.php(517): WP_Hook->do_action(Array)",
        "#3 /home/customer/www/purelyresonance.com/public_html/wp-admin/includes/class-wp-plugins-list-table.php(1491): do_action('after_plugin_ro...', 'add-from-server...', Array, 'search')",
        "#4 /home/customer/www/purelyresonance.com/public_html/wp-admin/includes/class-wp-plugins-list-table.php(711): WP_Plugins_List_Table->single_row(Array)",
        "#5 /home/customer/www/purelyresonance.com/public_html/wp-admin/includes/class-wp-list-table.php(1712): WP_Plugins_List_Table->display_rows()",
        "#6 /home/customer/www/purelyresonance.com/public_html/wp-admin/includes/class-wp-list-table.php(1639): WP_List_Table->display_rows_or_placeholder()",
        "#7 /home/customer/www/purelyresonance.com/public_html/wp-admin/includes/ajax-actions.php(4834): WP_List_Table->display()",
        "#8 /home/customer/www/purelyresonance.com/public_html/wp-includes/class-wp-hook.php(324): wp_ajax_search_plugins('')",
        "#9 /home/customer/www/purelyresonance.com/public_html/wp-includes/class-wp-hook.php(348): WP_Hook->apply_filters('', Array)",
        "#10 /home/customer/www/purelyresonance.com/public_html/wp-includes/plugin.php(517): WP_Hook->do_action(Array)",
        "#11 /home/customer/www/purelyresonance.com/public_html/wp-admin/admin-ajax.php(192): do_action('wp_ajax_search-...')",
        "#12 {main}",
        "thrown"
    ]
}
2024-11-25T20:54:55+00:00 Critical Uncaught Error: Call to a member function get_column_count() on null in /home/customer/www/purelyresonance.com/public_html/wp-content/plugins/woocommerce/src/Packages.php:260  
Additional context
{
    "error": {
        "type": 1,
        "file": "/home/customer/www/purelyresonance.com/public_html/wp-content/plugins/woocommerce/src/Packages.php",
        "line": 260
    },
    "remote-logging": true,
    "backtrace": [
        "",
        "#0 /home/customer/www/purelyresonance.com/public_html/wp-includes/class-wp-hook.php(326): Automattic\WooCommerce\Packages::display_notice_for_merged_plugins('autocomplete-wo...')",
        "#1 /home/customer/www/purelyresonance.com/public_html/wp-includes/class-wp-hook.php(348): WP_Hook->apply_filters('', Array)",
        "#2 /home/customer/www/purelyresonance.com/public_html/wp-includes/plugin.php(517): WP_Hook->do_action(Array)",
        "#3 /home/customer/www/purelyresonance.com/public_html/wp-admin/includes/class-wp-plugins-list-table.php(1491): do_action('after_plugin_ro...', 'autocomplete-wo...', Array, 'search')",
        "#4 /home/customer/www/purelyresonance.com/public_html/wp-admin/includes/class-wp-plugins-list-table.php(711): WP_Plugins_List_Table->single_row(Array)",
        "#5 /home/customer/www/purelyresonance.com/public_html/wp-admin/includes/class-wp-list-table.php(1712): WP_Plugins_List_Table->display_rows()",
        "#6 /home/customer/www/purelyresonance.com/public_html/wp-admin/includes/class-wp-list-table.php(1639): WP_List_Table->display_rows_or_placeholder()",
        "#7 /home/customer/www/purelyresonance.com/public_html/wp-admin/includes/ajax-actions.php(4834): WP_List_Table->display()",
        "#8 /home/customer/www/purelyresonance.com/public_html/wp-includes/class-wp-hook.php(324): wp_ajax_search_plugins('')",
        "#9 /home/customer/www/purelyresonance.com/public_html/wp-includes/class-wp-hook.php(348): WP_Hook->apply_filters('', Array)",
        "#10 /home/customer/www/purelyresonance.com/public_html/wp-includes/plugin.php(517): WP_Hook->do_action(Array)",
        "#11 /home/customer/www/purelyresonance.com/public_html/wp-admin/admin-ajax.php(192): do_action('wp_ajax_search-...')",
        "#12 {main}",
        "thrown"
    ]
}

Error Logs from Siteground:

2024-11-25 21:09:52 UTC [apache][access_compat:error] [pid 17646:tid 17646] [client 35.212.127.26:12148] AH01797: client denied by server configuration: /home/u2783-sptnivgkkkzu/www/purelyresonance.com/public_html/wp-content/uploads/woocommerce_uploads/
?
2024-11-25 17:43:28 UTC [nginx][error] 54299#0: *6362491 openat() "/home/u2783-sptnivgkkkzu/www/purelyresonance.com/public_html/.well-known/autoconfig/mail/config-v1.1.xml" failed (2: No such file or directory), client: 52.125.128.12, server: purelyresonance.com, request: "GET /.well-known/autoconfig/mail/config-v1.1.xml HTTP/1.1", host: "purelyresonance.com"

Appreciate any and all help here!

This topic was modified 3 months, 1 week ago by porchlightstudio.
This topic was modified 3 months, 1 week ago by porchlightstudio.

Viewing 1 replies (of 1 total)

Plugin Contributor Raluca
(@ralucastn)

3 months, 1 week ago

@porchlightstudio sorry to hear you are having issues.
We are tracking this on?https://github.com/woocommerce/woocommerce/issues/53057. Our team is working on fixing this. Please follow the GitHub issue above for updates.

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