Blank CSV

  • Resolved WPMuse

    (@wpmuse)


    5 years, 10 months ago

    Installed your plugin and only need to export 3 orders. Multiple attempts produce a CSV without any order details. Line #1 has all the appropriate columns but the rest of the CSV is blank. No order details

    I’ve read through the support forum here for others and those situations do not seem to apply. Can you point me in the right direction?

    Thank you!

    The page I need help with: [log in to see the link]

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  • Plugin Author WebToffee

    (@webtoffee)

    Hi @wpmuse,

    Kindly share us your Server error log and Woo commerce fatal error log via support. You can find the server error log from /var/log/ and Woocommerce fatal error log from WooCommerce>Status>Logs>fatal error log.

    Our support team will follow you up from there.

    Thread Starter WPMuse

    (@wpmuse)

    The client manually added the handful of orders that they wanted migrated. I will most certainly provide the logs if this comes up again in the future. Thank you!

Viewing 2 replies - 1 through 2 (of 2 total)
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