Blank Cart Screen on Mobile

  • Resolved jakegvlseo

    (@jakegvlseo)


    4 years, 11 months ago

    When users go to their cart while on a mobile device, it just takes them to a blank screen. I am not getting any errors on the file, so I am unsure where this problem is originating from. This problem came from nowhere, as I had not updated any plugins or the site for a little while. Once I ran into this problem, I tried updating everything, but it still did no fix it. If there is any more info that I need to give, then I will gladly do so.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Aashik P – a11n

    (@aashik)

    Hi there!

    Interestingly, I could access cart using chrome on my android device:

    mobile
    Link to image: https://d.pr/i/jA3Vn5

    mobile 2
    Link to image: https://d.pr/i/Ihz4Wh

    Did you manage to resolve this?

    If not, can you please get back to us with:

    1. Exact steps to replicate this behavior
    2. A copy of your site’s System Status. You can find it via WooCommerce > Status.
    Select “Get system report” and then “Copy for support”.? Once you’ve done that, paste it here in your response.

    Plugin Support Aashik P – a11n

    (@aashik)

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – if you have any further questions, you can start a new thread.

Viewing 2 replies - 1 through 2 (of 2 total)
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