Blank box and no confirmation email after submitting

If the email address is being added to phplist, but no confirmation email is received to that address, then it sounds like phplist is not setup correctly.

As for the blank space below the widget title, send me a link to a page with the subscribe form on it so I can take a look.

Thanks for your reply. From the phplist subcribe page everything works correctly and a confirmation email is sent.

The site is: https://newdoctor.org

Thanks for the link and additional info.

It appears that the plugin is working fine and that communication is there between it and phplist. However, phplist is not sending back a visible response – only HTML meta tags, no HTML body code or displayable text. That is why you just see a blank on the wordpress site.

The message that should be displayed in this blank area comes from phplist, and it is something that you must setup in phplist.

In phplist, login as admin and go to edit your subscribe page (Config -> Subscribe Pages, edit icon). In the General Information tab, scroll down to the section titled “Text to display when subscription with an AJAX request was successful”. Make sure that you have something here in this box (valid HTML). If you don’t know what to put, see the screenshot in my tutorial: https://www.jaromy.net/wordpress-plugins/sign-me-up/

Sorry I did not see your reply until now. I checked the settings for the subscribe page and it has a default thank you message. See here. It is strange that no confirmation email is sent when using the plug-in but but it is sent when using the subscribe page directly.

I am forcing HTTPS on the domain via an .htaccess file. Though I don’t think that would cause the confirmation email to not be sent.

I’m not sure what might else might be happening. Maybe something related to the theme or .htaccess? Try using a default WP theme like 2014, 2015 etc, try un-forcing https, or maybe another plugin conflict.

I had this same problem. The signup page worked as expected but using the Sign Me Up Widget no confirmation email was sent.

Even if you only have one list, you still need to select it in the final panel ‘Select the lists to offer’ in the Subscribe Page settings.

Unless you select the list, the email is added to subscribers but without any associated list and without any confirmation email.

Hope this solves your problem.

lynxgd – thanks for this tip! Phplist can be a little tricky sometimes – not as user friendly as WordPress. Thanks for figuring this out and sharing it.

@lynxgd Awsome. Works like it should now. Thank you.