Blank page when downloading via PHP

  • Resolved tangol

    (@tangol)


    3 years, 10 months ago

    Hello,

    Please note that I’m testing your plugin on localhost, on a clean WP install (your plugin is the only plugin I have installed).

    I’ve enabled the Download via PHP option and after I generate a backup, when I click on Download Backup / Backup Log, It returns a blank page and no download.

    https://localhost/wordpress/wp-admin/admin-post.php?action=backup_guard_downloadBackup&backupName=sg_backup_opt(full)_20210117144552&downloadType=1

    Also, I’ve noticed that the plugin version shown everywhere is 1.5.6, while inside the log it’s 1.5.5

    Environement:

    Date: 2021-01-17 14:45:00 UTC
Reloads: ON
User mode: Free
BackupGuard version: 1.5.5
Supported archive version: 5
Database prefix: wp_
Site URL: https://localhost/wordpress
Home URL: https://localhost/wordpress
Uploads path: C:\Bitnami\wampstack-7.2.34-0\apache2\htdocs\wordpress/wp-content/uploads
Site installation: standard
OS: WINNT
Server: Apache
User agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:84.0) Gecko/20100101 Firefox/84.0
PHP version: 7.2.34
MySQL version: 5.6.48
Int size: 8
Int lib: bcmath
Memory limit: 512M
Max execution time: 120
Disk free space: 154.7GB
CURL available: Yes
Openssl version: OpenSSL 1.1.1g  21 Apr 2020
CURL version: 7.67.0 / SSL: OpenSSL/1.1.1g / libz: 1.2.11
Email notifications: OFF
FTP passive mode: OFF
Exclude paths: 
Tables to exclude: 
Number of rows to backup: 10000
AJAX request frequency: 2000
Environment: WordPress 5.6
Backup mode: Manual
Backup type: files,database

    Also, on the bottom of the log it returns:
    2021-01-17 14:46:00: Memory pick usage: 4MB
    Shouldn’t it be PEAK memory usage: ?

    Thanks!

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Support Backup Guard

    (@backup-guard)

    Dear @tangol ,

    Thanks for sharing the problem with us.

    It is a rather strange one and needs a deeper investigation. Some details that shouldn’t be shared publicly should be shared with us.

    So, could you, please, send an email at [email protected] for further assistance?

    Please, include the link to this thread for reference.

    Will be looking forward to hearing from you.

    Plugin Support Support Backup Guard

    (@backup-guard)

    Dear @tangol ,

    How are you today?

    We would really love to hear back from you via email.

Viewing 2 replies - 1 through 2 (of 2 total)
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