Black Screen

  • Our website is https://www.ram-gcc.com

    Every time i click anywhere on the site, a black screen pops up with a small white X in the top right corner.

    I have tried disabling plugins to troubleshoot the issue but to no avail.

    When I press Esc the black page vanishes and the command that I wanted such as opening the about us page will happen/open but if I press anywhere else again the same thing will happen.

    So I can technically browse the website but I would have to press Esc after each click to get rid of the black screen that pops up each time.

    Please help.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)

  • This seems to be the problem with the theme you’re using. Is this a premium theme you purchased or custom developed ?
    If you want to confirm this, switch to default wordpress theme and see the issue persists or try deactivating all plugins.

    Thread Starter ajanabi2

    (@ajanabi2)

    @swayamtejwani Thank you very much for your feedback.

    For those who are experiencing the same issue, what worked for me is downgrading my word press to 5.6.6

    You can use a plugin called downgrade and choose an older version.

Viewing 2 replies - 1 through 2 (of 2 total)
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