• Resolved AlayaTs

    (@alayats)


    Hello! I use Astra theme, Elementor and WooCommerce. When I activate the plugin every other page than the front one turns blank and yellowish. Do you know what could be the cause?

    The page I need help with: [log in to see the link]

Viewing 12 replies - 1 through 12 (of 12 total)
  • Plugin Support fesupportteam

    (@fesupportteam)

    Hi @alayats

    Try to delete the filter plugin completely, and then install the latest version, and just activate it without creating a filter, to check if pages become empty with yellow color only.

    Best Regards – Victor

    Thread Starter AlayaTs

    (@alayats)

    Just did it. The problem persist.

    Thread Starter AlayaTs

    (@alayats)

    I also tried changing two other themes and it was pretty much the same. On the twenty fourteen theme was a default template everywhere.

    Plugin Support fesupportteam

    (@fesupportteam)

    This is weird, as we just tested it together on our back and everything is working well.

    Perhaps you have any extensions for Elementor, or for theme or custom codes that cause this conflict when our plugin is turned on.

    So you might wanna try clean WP, with Astar and only Elementor and FE + Woocommerce to test it, without any must-use plugins or custom code, etc.

    Best Regards – Victor

    Thread Starter AlayaTs

    (@alayats)

    Found it! It was Polylang to my surprise. But still looking for solution as Polylang is very needed.

    Plugin Support fesupportteam

    (@fesupportteam)

    There is some issue with Polylang and Elementor if we are not wrong. As you need Connect Polylang for Elementor addon and maybe there is some issue happening.

    Best Regards – Victor

    Thread Starter AlayaTs

    (@alayats)

    oh yes, I have this plugin as well. I tried first deactivating elementor and everything connected to it and lastly Polylang.

    Plugin Support fesupportteam

    (@fesupportteam)

    That’s why we recommend WPML for translation, as it has a different approach that is easier to work with. And it doesn’t require any other addons, etc.

    Best Regards – Victor

    Thread Starter AlayaTs

    (@alayats)

    So as of now there is no solution for polylang?

    Plugin Support fesupportteam

    (@fesupportteam)

    Well, when using some of the plugins together with Polylang there might come up some issues, just like the one you have.

    We can add it to the list so the dev team can check if there is any possibility to make it work together. The problem is that for some things they are using the default WP approach which is good and for others, they are working separately and need to be checked.

    Best Regards – Victor

    Thread Starter AlayaTs

    (@alayats)

    Hello! Just wanted to let you know that the real troublemaker was Polylang for Woocommerce plugin. Without it, everything works fine.

    Plugin Support fesupportteam

    (@fesupportteam)

    Hi @alayats

    Thank you for the reply and for pointing to the plugin that was causing the issue, perhaps it can help the other users as well with a similar issue.

    Best Regards – Victor

Viewing 12 replies - 1 through 12 (of 12 total)
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