black button credit card slow loading

  • Resolved dessuperb

    (@dessuperb)


    4 years, 1 month ago

    Dear Woocommerce team,

    I am using your paypal checkout plugin and I think it’s a great plugin. However, there is one small problem.
    The black button for debit/credit card is taking about 5 seconds to load. It’s a long time and I may lose conversion.
    I wonder if there’s any way to make it load much faster? Like the paypal button?

    Please refer to the link below:
    https://ibb.co/17HD7z5

    Hope you can help !

    Thanks !
    Des

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Contributor AW a11n

    (@slash1andy)

    Automattic Happiness Engineer

    Hey there!

    This kind of problem is usually caused by either a conflict with your theme or with another plugin.
    ?
    The best way to determine this is to:

    • Temporarily switch your theme to Storefront
    • Disable all plugins except for WooCommerce
    • Repeat the action that is causing the problem

    If you’re not seeing the same problem after completing the conflict test, then you know the problem was with the plugins and/or theme you deactivated. To figure out which plugin is causing the problem, reactivate your other plugins one by one, testing after each, until you find the one causing conflict. You can find a more detailed explanation on how to do a conflict test here.

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – if you have any further questions, you can start a new thread.

    – Joey

Viewing 2 replies - 1 through 2 (of 2 total)
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