BING does not fetch

Hi,

Can you check in the firewall log to see if there is any error that occurred when you tried to fetch the SSL pages?

Hi, thank you for your response. Trying to open the Live log which says: Error: cannot find your log file. Try to reload this page.

Hi,

Please click on the “Firewall Log” menu to access the log, not the “Live Log” menu.

No error appears.

As you mentioned that the Live Log returned an error I am wondering if you don’t have a plugin that added some rules to your .htaccess that are messing with your site. Can you check your .htaccess ?

Getting now following message:

Warning: Unknown: failed to open stream: No such file or directory in Unknown on line 0

Fatal error: Unknown: Failed opening required ‘/shop.mydomain.com/public/shop/plugins/ninjafirewall/lib/firewall.php’ (include_path=’.:/usr/local/php55/pear’) in Unknown on line 0

Did you attempt to uninstall NinjaFirewall?
This is the error that can occurs.

I had this same problem and i had to removed the plugin from my site and it seem bing still can’t be fetch and i have nothing else that should be blocking the bing bots,i’ll like to keep using this plugin it’s the best firewall out there,i even pay for it last year and every thing was working fine to the last update that came out in march and that’s when bing bot could not be fetch and since then bing bot don’t come to my site any more are can’t be fetch even though i deleted the plugin,i even pause CF and still nothing i even send support to bing asking for they help and still nothing,don’t know if the plugin leave files in the data base of my site all i know bing can’t be fetch…

Hi

Neither NinjaFirewall nor CloudFlare should block Bing. As you mentioned, you deleted the plugin and disabled the CDN, thus the problem is elsewhere.

Go to Bing webmaster and use the “Fetch as Bing” to fetch a couple of your pages. Then, search in your HTTP server access and error logs for those Bing requests. Then, there are 2 possibilities:

1. You can see the HTTP requests in your logs:
Check the return code (200, 503, 404 etc). You may have another security plugin that blocked it, or a plugin that added code to your .htaccess etc.
Check your HTTP server configuration as well.

2. You cannot see the requests in your logs:
Check your SSL certificates, openSSL version and HTTPS vhost configuration (ensure you aren’t using an old TLS version etc).
Check Bing’s forum, it seems there are similar discussions about Bing and HTTPS (e.g.: Bing de-indexed entire site after switching to https).

I found out today that bing bot doesn’t support SNI which used with cloudflare SSL and because of this bing bot can’t crawl my site over https…bing retard