billing_address_2 dissapears

  • Resolved Lidia

    (@lydiamunoz)


    2 years ago

    Hi,

    Address field 2 disappears when I activate your plugin in the billing address. It only appears in the shipping address when it’s different. And in the plugin settings it does not appear to add this field, what can I do?

    Thanks.

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support Tomasz WP Desk

    (@tomaszwp)

    Hello @lydiamunoz

    Please go to Appearance > Customise > WooCommerce > Checkout and see what are the settings of this field. It should be set as Optional. Then reset the entire Billing section in the plugin settings.

    Thread Starter Lidia

    (@lydiamunoz)

    Yes, the billing section has been reseted, but i have lost my old fields. Is there no way to recover woocommerce default fields without having to reset?

    Plugin Support Tomasz WP Desk

    (@tomaszwp)

    Hello @lydiamunoz

    The plugin scans all fields that are available at that moment of the reset. These will be WooCommerce fields and fields from other plugins. If the field is available then it will appear in the list of fields. If the field does not show then it means that it is hidden somehow and should be enabled first.
    Another solution is to add a new Text field labeled address_2. Then such a field will be added as _billing_address_2. The field should appear in the list of fields and then please change its label.

    Plugin Support Tomasz WP Desk

    (@tomaszwp)

    I am marking this topic as resolved as we have not received any new replies.
    Please let us know if you need our help again.

Viewing 4 replies - 1 through 4 (of 4 total)
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