billing state / county is a required field Error

  • Resolved jayakhter

    (@jayakhter)


    5 years, 6 months ago

    Hi,

    When I go the checkout form, the fields get auto-fill that is all * fields also get filled. But as I click on next button it shows “billing state / county is a required field” although the field is filled up.
    To tackle this if one should select some other country and again select the previous one the next button works fine and shows no error.
    Please could you help me in this?
    I am using OceanWP theme.
    I updated wodpress, woocommerce and OceanWP theme to current versions.
    Regards,

    Javed

    The page I need help with: [log in to see the link]

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  • Plugin Support stephjacq a11n

    (@stephjacq)

    Automattic Happiness Engineer

    Hi @jayakhter I just tested your site and I could not reproduce the error. I used my browser to auto-fill the fields, and it could see the country and proceeded to the shipping page without a problem.

    I’m using Chrome Version 77.0.3865.90 on a Mac. Could you test using a different browser? It might be the way that your browser is filling the fields – if so, check whether your browser has an update available.

Viewing 1 replies (of 1 total)
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