• Resolved joseperdomo

    (@joseperdomo)


    My checkout page is not showing neither billing nor shipping forms and people are still able to checkout, this is problematic because somehow it seems that because those details aren’t filled the site doesn’t seem to be able to send any emails beside the obvious crazy customer experience which is detrimental. I will be providing my logs, my status report, the errors found in the server as well as URL to my staging site which is a faithful (identical) representation of my site

    Server logs

    [Sat Apr 22 07:17:33.606809 2023] [proxy_fcgi:error] [pid 14861:tid 140594194110208] [client?200.82.140.36:0] AH01071: Got error ‘PHP message: PHP Warning: Invalid argument supplied for foreach() in /mnt/BLOCKSTORAGE/home/954597.cloudwaysapps.com/fy…………arning: Invalid argument supplied for foreach() in /mnt/BLOCKSTORAGE/home/954597.cloudwaysapps.com/fymgvftvsq/public_html/wp-content/plugins/woocommerce/templates/checkout/form-shipping.php?on line 62’, referer:?https://www.creacionesdipiu.com/cart/
    
    [Sat Apr 22 07:17:46.812326 2023] [proxy_fcgi:error] [pid 14860:tid 140593933936384] [client?200.82.140.36:0] AH01071: Got error ‘PHP message: PHP Warning: Invalid argument supplied for foreach() in /mnt/BLOCKSTORAGE/home/954597.cloudwaysapps.com/fy…………ng: Invalid argument supplied for foreach() in /mnt/BLOCKSTORAGE/home/954597.cloudwaysapps.com/fymgvftvsq/public_html/wp-content/plugins/woocommerce/templates/checkout/form-shipping.php?on line 62’, referer:?https://www.creacionesdipiu.com/checkout/
    
    [Sat Apr 22 07:18:49.658187 2023] [proxy_fcgi:error] [pid 14861:tid 140593707333376] [client?200.82.140.36:0] AH01071: Got error ‘PHP message: PHP Warning: Invalid argument supplied for foreach() in /mnt/BLOCKSTORAGE/home/954597.cloudwaysapps.com/fy…………arning: Invalid argument supplied for foreach() in /mnt/BLOCKSTORAGE/home/954597.cloudwaysapps.com/fymgvftvsq/public_html/wp-content/plugins/woocommerce/templates/checkout/form-shipping.php?on line 62’, referer:?https://www.creacionesdipiu.com/cart/
    
    [Mon Apr 24 02:39:40.228572 2023] [proxy_fcgi:error] [pid 9413:tid 140593900365568] [client?200.82.140.36:0] AH01071: Got error ‘PHP message: PHP Warning: Invalid argument supplied for foreach() in /mnt/BLOCKSTORAGE/home/954597.cloudwaysapps.com/fym…………arning: Invalid argument supplied for foreach() in /mnt/BLOCKSTORAGE/home/954597.cloudwaysapps.com/fymgvftvsq/public_html/wp-content/plugins/woocommerce/templates/checkout/form-shipping.php?on line 62’, referer:?https://www.creacionesdipiu.com/cart/
    
    [Mon Apr 24 02:47:09.740946 2023] [proxy_fcgi:error] [pid 9413:tid 140593782867712] [client?200.82.140.36:0] AH01071: Got error ‘PHP message: PHP Warning: Invalid argument supplied for foreach() in /mnt/BLOCKSTORAGE/home/954597.cloudwaysapps.com/fym…………arning: Invalid argument supplied for foreach() in /mnt/BLOCKSTORAGE/home/954597.cloudwaysapps.com/fymgvftvsq/public_html/wp-content/plugins/woocommerce/templates/checkout/form-shipping.php?on line 62’, referer:?https://www.creacionesdipiu.com/cart/
    
    [Mon Apr 24 03:28:14.569693 2023] [proxy_fcgi:error] [pid 9413:tid 140593665369856] [client?43.246.225.155:0] AH01071: Got error ‘PHP message: PHP Warning: Invalid argument supplied for foreach() in /mnt/BLOCKSTORAGE/home/954597.cloudwaysapps.com/fy…………arning: Invalid argument supplied for foreach() in /mnt/BLOCKSTORAGE/home/954597.cloudwaysapps.com/fymgvftvsq/public_html/wp-content/plugins/woocommerce/templates/checkout/form-shipping.php?on line 62’, referer:?https://www.creacionesdipiu.com/cart/
    
    [Mon Apr 24 03:30:39.681403 2023] [proxy_fcgi:error] [pid 9413:tid 140594034648832] [client?200.82.140.36:0] AH01071: Got error ‘PHP message: PHP Warning: Invalid argument supplied for foreach() in /mnt/BLOCKSTORAGE/home/954597.cloudwaysapps.com/fym…………arning: Invalid argument supplied for foreach() in /mnt/BLOCKSTORAGE/home/954597.cloudwaysapps.com/fymgvftvsq/public_html/wp-content/plugins/woocommerce/templates/checkout/form-shipping.php?on line 62’, referer:?https://www.creacionesdipiu.com/cart/
    
    [Mon Apr 24 03:31:50.225306 2023] [proxy_fcgi:error] [pid 9413:tid 140594244466432] [client?200.82.140.36:0] AH01071: Got error ‘PHP message: PHP Warning: Invalid argument supplied for foreach() in /mnt/BLOCKSTORAGE/home/954597.cloudwaysapps.com/fym…………arning: Invalid argument supplied for foreach() in /mnt/BLOCKSTORAGE/home/954597.cloudwaysapps.com/fymgvftvsq/public_html/wp-content/plugins/woocommerce/templates/checkout/form-shipping.php?on line 62’, referer:?https://www.creacionesdipiu.com/cart/
    
    [Mon Apr 24 03:32:50.754231 2023] [proxy_fcgi:error] [pid 9413:tid 140593715726080] [client?200.82.140.36:0] AH01071: Got error ‘PHP message: PHP Warning: Invalid argument supplied for foreach() in /mnt/BLOCKSTORAGE/home/954597.cloudwaysapps.com/fym…………arning: Invalid argument supplied for foreach() in /mnt/BLOCKSTORAGE/home/954597.cloudwaysapps.com/fymgvftvsq/public_html/wp-content/plugins/woocommerce/templates/checkout/form-shipping.php?on line 62’, referer:?https://www.creacionesdipiu.com/cart/
    
    [Mon Apr 24 03:41:01.294005 2023] [proxy_fcgi:error] [pid 9413:tid 140593959114496] [client?43.246.225.155:0] AH01071: Got error ‘PHP message: PHP Warning: Invalid argument supplied for foreach() in /mnt/BLOCKSTORAGE/home/954597.cloudwaysapps.com/fy…………arning: Invalid argument supplied for foreach() in /mnt/BLOCKSTORAGE/home/954597.cloudwaysapps.com/fymgvftvsq/public_html/wp-content/plugins/woocommerce/templates/checkout/form-shipping.php?on line 62’, referer:?https://www.creacionesdipiu.com/cart/
    
    [Mon Apr 24 03:42:03.462917 2023] [proxy_fcgi:error] [pid 9413:tid 140593841616640] [client?43.246.225.155:0] AH01071: Got error ‘PHP message: PHP Warning: Invalid argument supplied for foreach() in /mnt/BLOCKSTORAGE/home/954597.cloudwaysapps.com/fy…………arning: Invalid argument supplied for foreach() in /mnt/BLOCKSTORAGE/home/954597.cloudwaysapps.com/fymgvftvsq/public_html/wp-content/plugins/woocommerce/templates/checkout/form-shipping.php?on line 62’, referer:?https://www.creacionesdipiu.com/cart/
    
    [Mon Apr 24 03:42:20.546226 2023] [proxy_fcgi:error] [pid 9413:tid 140593606620928] [client?200.82.140.36:0] AH01071: Got error ‘PHP message: PHP Warning: Invalid argument supplied for foreach() in /mnt/BLOCKSTORAGE/home/954597.cloudwaysapps.com/fym…………arning: Invalid argument supplied for foreach() in /mnt/BLOCKSTORAGE/home/954597.cloudwaysapps.com/fymgvftvsq/public_html/wp-content/plugins/woocommerce/templates/checkout/form-shipping.php?on line 62’, referer:?https://www.creacionesdipiu.com/cart/

    WooCommerce status report

    WordPress Environment
    
    WordPress address (URL): https://wordpressmu-954597-3467117.cloudwaysapps.com
    Site address (URL): https://wordpressmu-954597-3467117.cloudwaysapps.com
    WC Version: 7.6.0
    REST API Version: ?</img> 7.6.0
    WC Blocks Version: ?</img> 9.8.4
    Action Scheduler Version: ?</img> 3.5.4
    Log Directory Writable: ?</img>
    WP Version: 6.2
    WP Multisite: –
    WP Memory Limit: 1,023 MB
    WP Debug Mode: –
    WP Cron: –
    Language: en_US
    External object cache: ?</img>
    
    Server Environment
    
    Server Info: Apache/2.4.54 (Debian)
    PHP Version: 7.4.32
    PHP Post Max Size: 999 MB
    PHP Time Limit: 800
    PHP Max Input Vars: 10000
    cURL Version: 7.64.0
    OpenSSL/1.1.1n
    
    SUHOSIN Installed: –
    MySQL Version: 5.5.5-10.4.20-MariaDB-1:10.4.20+maria~buster-log
    Max Upload Size: 999 MB
    Default Timezone is UTC: ?</img>
    fsockopen/cURL: ?</img>
    SoapClient: ?</img>
    DOMDocument: ?</img>
    GZip: ?</img>
    Multibyte String: ?</img>
    Remote Post: ?</img>
    Remote Get: ?</img>
    
    Database
    
    WC Database Version: 7.6.0
    WC Database Prefix: wp_
    Total Database Size: 69.92MB
    Database Data Size: 62.35MB
    Database Index Size: 7.57MB
    wp_woocommerce_sessions: Data: 0.13MB + Index: 0.02MB + Engine InnoDB
    wp_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    wp_woocommerce_order_items: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_woocommerce_order_itemmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    wp_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_actionscheduler_actions: Data: 1.52MB + Index: 0.89MB + Engine InnoDB
    wp_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_actionscheduler_logs: Data: 0.52MB + Index: 0.39MB + Engine InnoDB
    wp_bv_fw_requests: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_bv_ip_store: Data: 1.52MB + Index: 0.38MB + Engine InnoDB
    wp_bv_lp_requests: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_commentmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_comments: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
    wp_et_bloom_stats: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_ewwwio_images: Data: 1.52MB + Index: 0.44MB + Engine InnoDB
    wp_ewwwio_queue: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_gla_attribute_mapping_rules: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_gla_budget_recommendations: Data: 0.22MB + Index: 0.14MB + Engine InnoDB
    wp_gla_merchant_issues: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_gla_shipping_rates: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_gla_shipping_times: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_mailchimp_carts: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_mailchimp_jobs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_options: Data: 3.52MB + Index: 0.14MB + Engine InnoDB
    wp_postmeta: Data: 2.52MB + Index: 3.03MB + Engine InnoDB
    wp_posts: Data: 49.52MB + Index: 0.69MB + Engine InnoDB
    wp_termmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_terms: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_term_relationships: Data: 0.08MB + Index: 0.05MB + Engine InnoDB
    wp_term_taxonomy: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_usermeta: Data: 0.05MB + Index: 0.03MB + Engine InnoDB
    wp_users: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    wp_wc_admin_notes: Data: 0.06MB + Index: 0.00MB + Engine InnoDB
    wp_wc_admin_note_actions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wc_customer_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_wc_order_product_lookup: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    wp_wc_order_stats: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    wp_wc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_wc_product_attributes_lookup: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_wc_product_download_directories: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_wc_product_meta_lookup: Data: 0.06MB + Index: 0.09MB + Engine InnoDB
    wp_wc_rate_limits: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_wpforms_tasks_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wpmailsmtp_debug_events: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wpmailsmtp_tasks_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wpml_mails: Data: 0.05MB + Index: 0.00MB + Engine InnoDB
    wp_wpr_rocket_cache: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    wp_wpr_rucss_used_css: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
    wp_yith_wcwl: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_yith_wcwl_lists: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    
    Post Type Counts
    
    acf-field: 7
    acf-field-group: 4
    attachment: 310
    bc_checkout: 2
    custom_css: 2
    customize_changeset: 11
    et_body_layout: 54
    et_footer_layout: 2
    et_header_layout: 5
    et_pb_layout: 88
    et_template: 420
    et_theme_builder: 21
    is_search_form: 5
    nav_menu_item: 47
    page: 46
    post: 17
    product: 71
    product_variation: 341
    revision: 2327
    shop_order: 11
    wp_global_styles: 1
    
    Security
    
    Secure connection (HTTPS): ?</img>
    Hide errors from visitors: ?</img>
    
    Active Plugins (19)
    
    Ivory Search: by Ivory Search – 5.5.1
    Bloom: by Elegant Themes – 1.3.12
    Destaca Fullpage Slider: by DestacaImagen – 1.4.0
    Divi BodyCommerce: by Divi Engine – 7.1.4
    Divi Carousel Maker: by Pee Aye Creative – 2.0.2
    Divi Image Helper: by Pee-Aye Creative – 1.0.1
    Divi Responsive Helper: by Pee-Aye Creative – 2.3.4
    Divi Social Sharing Buttons: by Pee Aye Creative – 2.2.1
    Divi Support Helper: by Pee-Aye Creative – 1.0
    Divi Tabs Maker: by Pee-Aye Creative – 2.2.0
    Divi Timer Pro: by Pee-Aye Creative – 2.0.3
    Mailchimp for WooCommerce: by Mailchimp – 2.8.3
    MalCare WordPress Security Plugin - Malware Scanner, Cleaner, Security Firewall: by MalCare Security – 4.97
    Temporary Login Without Password: by StoreApps – 1.8.1.1
    WooCommerce: by Automattic – 7.6.0
    WP Crontrol: by John Blackbourn & crontributors – 1.15.2
    WP Rocket: by WP Media – 3.13.1
    WPForms Lite: by WPForms – 1.8.1.2
    YITH WooCommerce Wishlist: by YITH – 3.20.0
    
    Inactive Plugins (7)
    
    All-in-One WP Migration: by ServMask – 7.73
    Divi Masonry Gallery: by Destaca Imagen – 2.0.3
    EWWW Image Optimizer: by Exactly WWW – 6.9.3
    Flexible Shipping: by Octolize – 4.21.1
    Forminator: by WPMU DEV – 1.23.3
    SVG Support: by Benbodhi – 2.5.5
    WPS Hide Login: by WPServeur
    NicolasKulka
    wpformation – 1.9.8
    
    Dropin Plugins (2)
    
    advanced-cache.php: advanced-cache.php
    object-cache.php: Object Cache Pro (Drop-in)
    
    Must Use Plugins (1)
    
    Object Cache Pro (MU): by Rhubarb Group – 1.18.2
    
    Settings
    
    API Enabled: –
    Force SSL: –
    Currency: USD ($)
    Currency Position: left
    Thousand Separator: .
    Decimal Separator: ,
    Number of Decimals: 2
    Taxonomies: Product Types: external (external)
    grouped (grouped)
    simple (simple)
    variable (variable)
    
    Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
    exclude-from-search (exclude-from-search)
    featured (featured)
    outofstock (outofstock)
    rated-1 (rated-1)
    rated-2 (rated-2)
    rated-3 (rated-3)
    rated-4 (rated-4)
    rated-5 (rated-5)
    
    Connected to WooCommerce.com: –
    Enforce Approved Product Download Directories: ?</img>
    Order datastore: WC_Order_Data_Store_CPT
    
    WC Pages
    
    Shop base: ?</img> Page not set
    Cart: #27 - /cart/
    Checkout: #28 - /checkout/
    My account: #29 - /my-account/
    Terms and conditions: #95543 - /terms-of-services/
    
    Theme
    
    Name: Fashion - Divi Ecommerce Theme
    Version: 2.5.1
    Author URL: https://www.destacaimagen.com
    Child Theme: ?</img>
    Parent Theme Name: Divi
    Parent Theme Version: 4.20.4
    Parent Theme Author URL: https://www.elegantthemes.com
    WooCommerce Support: ?</img>
    
    Templates
    
    Overrides: fashion-divi-ecommerce-theme/woocommerce/emails/admin-cancelled-order.php
    fashion-divi-ecommerce-theme/woocommerce/emails/admin-failed-order.php
    fashion-divi-ecommerce-theme/woocommerce/emails/admin-new-order.php
    
    Admin
    
    Enabled Features: activity-panels
    analytics
    coupons
    customer-effort-score-tracks
    import-products-task
    experimental-fashion-sample-products
    shipping-smart-defaults
    shipping-setting-tour
    homescreen
    marketing
    multichannel-marketing
    mobile-app-banner
    navigation
    onboarding
    onboarding-tasks
    remote-inbox-notifications
    remote-free-extensions
    payment-gateway-suggestions
    shipping-label-banner
    subscriptions
    store-alerts
    transient-notices
    woo-mobile-welcome
    wc-pay-promotion
    wc-pay-welcome-page
    
    Disabled Features: block-editor-feature-enabled
    minified-js
    new-product-management-experience
    product-variation-management
    settings
    
    Daily Cron: ?</img> Next scheduled: 2023-03-28 20:36:29 -04:00
    Options: ?</img>
    Notes: 59
    Onboarding: completed
    
    Action Scheduler
    
    Complete: 2,110
    Oldest: 2023-03-09 09:36:56 -0400
    Newest: 2023-04-16 12:14:18 -0400
    
    Pending: 54
    Oldest: 2023-04-16 12:49:35 -0400
    Newest: 2023-04-24 02:34:05 -0400
    
    In-progress: 1
    Oldest: –
    Newest: –
    
    Failed: 17
    Oldest: 2023-03-03 16:38:39 -0400
    Newest: 2023-04-16 03:09:14 -0400
    
    Canceled: 13
    Oldest: -0001-11-29 19:32:16 -0427
    Newest: -0001-11-29 19:32:16 -0427
    
    Status report information
    
    Generated at: 2023-04-24 03:40:19 -04:00
    `

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • I have the same situation…I think this connect to WP version 6.2 and the newest Woocomerce. Maybe some can help us?

    Thread Starter joseperdomo

    (@joseperdomo)

    @bzylak

    My friend, the problem seems to be a plugin if you have Mail Chimp for WooCommerce deactivate and delete that filthy plugin it drove my crazy for like 5 days, I don’t fully understand the mechanics of why it prevents the form from being shown but once I deactivated the plugin it got solved.

    If you don’t have Mailchimp for Woocommerce I would reccomend you create a copy of your site (a staging site) and start to deactivate plugins one by one until the form is showing again.

    Best regards and good luck

    PD: I’ll leave the conversation going until you have a solution

    Thread Starter joseperdomo

    (@joseperdomo)

    @bzylak I found this reply on another topic but it might help you, please keep writting in here if you haven’t found a solution

    I would suggest is a conflict test.Another of your plugins or your theme may be conflicting with WooCommerce. You can read more about plugin and theme conflicts in our?Self-Service Guide.

    Here’s how you can figure out which one may be causing the problem:

    Before you start

    • First, please make sure you have a good backup in place of your full site and database. Most hosting companies have this included in the subscription, but you could also consider using a service like Jetpack. If something goes wrong, it’s nice to know that you can restore your site.
    • Second, I would suggest to install a plugin called Health Check & Troubleshooting. This is a plugin developed by the WordPress community and it allows you to disable plugins without effecting your current site visitors.

    How to test for conflicts
    In order to test for conflicts using Health Check & Troubleshooting:

    1. Go to Tools > Site Health > Troubleshooting.
    2. Select Enable Troubleshooting Mode. This will disable all your plugins and set your theme to a default one.
    3. Go to Plugins. There you can enable WooCommerce by selecting Enable While Troubleshooting.
    4. Try to reproduce the problem. If the problem is resolved, it’s clearly a conflict. Now we need to figure out which plugin is causing this conflict.
    5. If you can’t reproduce the problem with only WooCommerce enabled, go ahead and re-enable the other plugins one by one. Test after each one until the problem occurs again – this will tell you which plugin is conflicting.
    6. If you are unable to reproduce the problem with the rest of your plugins enabled it could be your theme causing the conflict. To test for this, please enable your original theme at your WordPress Dashboard in the Troubleshooting Mode section at the top (it will look similar to this: https://d.pr/i/bbvkLY). In the Troubleshooting window, you’ll be able to see a dropdown with available themes. Choose the one you normally use. Try reproducing the problem you’re experiencing. If you can reproduce it, your theme is the source of the conflict.

    Once you’ve done that, please check out How to test for plugin and theme conflicts and follow the steps there. Please let us know how that goes.

    Hi @joseperdomo

    Thanks for reaching out!

    Kindly prevent creating duplicate posts on the same topic as this is against the Forum Guidelines.

    I will be marking this thread as resolved as your other thread has been resolved already as well.

    Thanks!

    Hi @bzylak

    Thanks for reaching out!

    I understand you are experiencing the same issue and since every site is different and you’re not the person who originally started this topic then, per the forum guidelines, would you please start your own topic?

    Additionally, please include your System Status Report that you can find via WooCommerce > Status. Select Get system report and then Copy for support.

    If you could also provide the fatal error logs (if any) under WooCommerce > Status > Logs.

    Once you’ve created a new forum topic, you can include the contents of your SSR and logs within your message on that forum topic.

    We’ll be more than happy to help there ??

Viewing 5 replies - 1 through 5 (of 5 total)
  • The topic ‘Billing & Shipping Form not showing’ is closed to new replies.