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Resolved wstove1254
(@wstove1254)

3 years, 7 months ago
Good Afternoon,

Loving this plugin but seeing an issue with shipping info not being translated into the billing info fields when “same as shipping address is checked” on mobile only. It works fine on desktop.

There also seems to possibly be a bug with the “preview text”. For example, if you put you first name as “A”, save, then change it to “B” and save, the preview text at the top of the step still shows “A” while the field is filled in as “B”.

Please let me know if I can clarify anything. I can send you the site link privately if that is helpful.

Thanks!
- This topic was modified 3 years, 7 months ago by wstove1254.

Viewing 6 replies - 1 through 6 (of 6 total)

Plugin Author Diego Versiani
(@diegoversiani)

3 years, 7 months ago

Hi @wstove1254,

We’ve just fixed a similar issue which was a compatibility problem with the theme Astra, but this fix is not released yet.

If you are not using Astra, could you confirm which theme you are using?

Regarding the problem with the preview text… could you send a link to a screenshot of this issue?

Yes, please send an email to diego [at] fluidweb.co with the link to the page you need help with.

Best,
Diego

Thread Starter wstove1254
(@wstove1254)

3 years, 7 months ago

Hi Diego,

Thanks for the quick response. I am indeed using Astra. I also noticed the issue seems to be on desktop and mobile. I’ll send you a link to the page just to confirm.

Thanks!

Thread Starter wstove1254
(@wstove1254)

3 years, 7 months ago

email sent

maismoreno
(@maismoreno)

3 years, 7 months ago

Olá,
Eu tenho o mesmo problema. Eu uso o Astra Pro 3.5.8 + Beaver Builder 1.3.3.1.

Plugin Author Diego Versiani
(@diegoversiani)

3 years, 7 months ago

Hi @maismoreno,

The issue with the Astra theme has been resolved, but not yet published as an update.

If you can’t wait for the release, here is a beta version that includes the fix:
https://t2449427.p.clickup-attachments.com/t2449427/aac026f1-a728-45d7-9752-2940d8a718e7/fluid-checkout.1.2.9-beta-2.zip

Best,
Diego

Plugin Author Diego Versiani
(@diegoversiani)

3 years, 7 months ago

Hi @wstove1254 & @maismoreno,

We’ve released version 1.2.9 with the fix for the reported issue.

For the records, this error is related to an incompatibility with the Astra Theme which was fixed in this version.

Thanks for helping to troubleshoot it ??

Best,
Diego

Viewing 6 replies - 1 through 6 (of 6 total)

The topic ‘Billing Info not being pre-filled w/ shipping info (mobile only)’ is closed to new replies.