Billing Country NA

  • Resolved urbanart1

    (@urbanart1)


    3 years, 11 months ago

    Hello
    Is there anyway to remove select country from billing country ?
    Whenever customer chooses that it shows NA in our end. Sometimes they choose it accidentally.
    Is it possible to just remove that option from country list ?

    Thank you

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author ThemeHigh

    (@themehigh)

    We are a little bit unclear about your exact issue. Could you please clarify us with more details probably with the help of a screenshot?

    Further, could you please temporarily deactivate our plugin and verify whether the issue still persists or not?

    Thank you!

    Thread Starter urbanart1

    (@urbanart1)

    Hello
    Thanks for response. Im attaching a screenshot of my problem.
    Screenshot link: https://ibb.co/7SNvmy5

    During checkout process when a customer choose “select country”. Billing country shows “- or NA” on my end. Some customers just accidentally chose that option from drop down menu.
    And when you select that option you can successfully make an order. The plugin is not showing the field is “reqiured”

    Thank you

    Plugin Author ThemeHigh

    (@themehigh)

    We have checked in our local environment and are not able to recreate the issue that you have mentioned. We are not able to place the order after selecting “Select a country/region”.

    We believe that it might be a site specific issue. Could you please raise a ticket through our website? We hope our technical team will be able to help you.

    Thank you!

    Plugin Author ThemeHigh

    (@themehigh)

    We hope your issue is resolved.

    We are going to mark this thread as resolved.

    Thank you!

Viewing 4 replies - 1 through 4 (of 4 total)
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