• Resolved qmvictor

    (@qmvictor)


    I have a web where the billing country is not visible, using css you can make it appear, and the shipping country is not available at all. I need to be able to ship orders to another country or to choose the where to bill it.

    I try using a plugin “Checkout field Editor for Woocommerce” and it’s suppose to be visible and active both, billing ans shipping country.

    • This topic was modified 3 years, 9 months ago by qmvictor.

    The page I need help with: [log in to see the link]

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  • Hello,

    By default, you should be able to ship to a country different from billing country.

    I try using a plugin “Checkout field Editor for Woocommerce” and it’s suppose to be visible and active both, billing ans shipping country.

    If you currently have Checkout field Editor for Woocommerce active in your store, please contact us at?WooCommerce.com > My Account > Support. You may need to create an account before you can access that page.

    If you are not using Checkout field Editor, and country fields are hidden, it’s likely caused by a conflict with your theme or with another plugin. The best way to determine this is to:

    • Temporarily switch your theme to Storefront
    • Disable all plugins except for WooCommerce
    • Repeat the action that is causing the problem
    • If you’re not seeing the same problem after completing the conflict test, then you know the problem was with the plugins and/or theme you deactivated. To figure out which plugin is causing the problem, reactivate your other plugins one by one, testing after each, until you find the one causing conflict. You can find a more detailed explanation on how to do a conflict test here.

    We’ve not heard back from you in a while, so I’m marking this thread as resolved. Hopefully, you were able to find a solution to your problem! If you have further questions, please feel free to open a new topic.

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘Billing country is hidden and Shipping Country is not available in checkout’ is closed to new replies.