Bill abort

  • Resolved richarda92

    (@richarda92)


    6 years, 1 month ago

    Hello, my question:
    If in Woocommerce a bill aborts (time limit is exceeded or if it is not approved by Pay Pal or Klarna) Woocommerce PDF still writes an invoice that you then have to cancel extra. Is there a way, if the payment DOES NOT go through, that the program DOES NOT write a bill?

    The page I need help with: [log in to see the link]

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  • Plugin Contributor Ewout

    (@pomegranate)

    The invoice creation (at least the automatic part) is only controlled by the email attachment settings. This means simply that if you don’t send an email with the attachment, the invoice does not get generated.
    The “New order” admin email is usually the problem here: this email is sent regardless of the order status, early on in the process. The solution is simple, if you only attach the invoice to the completed or processing emails, the invoice is not created until the order is actually paid for. More detailed explanation: When is the PDF invoice number assigned?

    Thread Starter richarda92

    (@richarda92)

    THANK YOU ??

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