• Resolved sandyj86

    (@sandyj86)


    I just updated latest WordPress version. Also updated smush for update released yesterday & my customizer is not loading anymore. Also found that my server I/O ratio is going high. When disabled smush, everything is working fine. Pls fix error if any. I will deactivate this plugin till moment. Would like to hear from you once error if any is fixed. Thanks.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Thread Starter sandyj86

    (@sandyj86)

    Reading some articles I come to know that many plugins may face issues after WordPress 5.6 is released as there is major change in jQuery updations. So if so e plugins are not compatible with this version of WordPress, site may experience issues. So dear developers pls check compatibility issues if any with jQuery & php versions. Thanks.

    Plugin Support Nithin – WPMU DEV Support

    (@wpmudevsupport11)

    Hi @sandyj86,

    Sorry for the delay in getting back to you. Could we know the version of Smush you are currently using?

    The latest version ie 3.8.2 of Smush is compatibility with WordPress 5.6 and it shouldn’t be causing any issue with jQuery in general.

    Could you please enable debug mode and Smush plugin so that it would give a better idea regarding the issue?

    To enable debug mode, open the wp-config.php file located in your root directory, and look for define(‘WP_DEBUG’, false);. Change it to:

    define('WP_DEBUG', true);

    In order to enable the error logging to a file on the server you need to add:

    
    define( 'WP_DEBUG_LOG', true );
    define( 'WP_DEBUG_DISPLAY', false );
    @ini_set( 'display_errors', 0 );
    define( 'SCRIPT_DEBUG', true );
    

    After making the above changes, please enable the plugin. If the issue occurs, the related errors will be saved to a debug.log log file inside the /wp-content/ directory.

    Please attach these logs in your next reply via Pastebin, Google Drive or any such Cloud services, so that we could give a closer look. You can find more details about debugging here.

    Please let us know how that goes, have a nice day.

    Kind Regards,
    Nithin

    Plugin Support Nithin – WPMU DEV Support

    (@wpmudevsupport11)

    Hi @sandyj86,

    We haven’t heard from you in a while, I’ll mark this thread as resolved.

    Feel free to let us know if you have any additional question or problem.

    Best Regards
    Nithin

Viewing 3 replies - 1 through 3 (of 3 total)
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