Big Product Import is timing out after upgrade to 7.0.0

  • Resolved johnathansmith1969

    (@johnathansmith1969)


    2 years, 1 month ago

    PLEASE HELP... Every night I import a new product upload file which is about 16MB its been working for years now.

    After upgrading to 7.0.0 my import of the products are getting a TIME OUT ERROR… please help me… If I make the file version small it works but I need all the new products import

    The page I need help with: [log in to see the link]

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  • Hi @johnathansmith1969

    Thanks for reaching out!

    I understand that importing products on your site is not successful.

    Can you please share how are you importing products on your site? Is it thru the built-in Product CSV Importer and Exporter? If so, can you please share with us a copy of the CSV file with a few data for us to check this further?

    Furthermore, you mentioned that you received a time-out error. Please provide the fatal error logs (if any) under WooCommerce > Status > Logs.

    Thanks!

Viewing 1 replies (of 1 total)
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